�鶹��

Our USB 3.0 Transfer Cables (USB3-TRAN) give you the power to transfer your important files and data between two Windows PCs at a time. With convenient data transfer over USB 3.0, plug-and-play ease, and point-to-point simplicity and security, you can transfer your important files and data with confidence.

Featuring USB 3.0 SuperSpeed Type-A on both ends, and a Prolific PL-257A1 chipset, our Transfer Cables provide transferring without the storage limitations you’d find by using discs or drives. The Plugable USB3-TRAN works up to three times faster than our USB 2.0 Transfer Cable if both computers have USB 3.0 ports.

A great solution for transferring files and folders when upgrading from an older Windows computer to a newer one, or for regular transfers between Windows computers. Provides unlimited use to transfer what you need, when you need. (Note: Programs cannot be transferred. Programs must be re-installed from the original discs or installation files.)

The Bravura Easy Computer Sync software is asking me for a Product Key. Where do I find my Product Key?

The Product Key is a 16-character alphanumeric code unique to each order. Since 12/01/2017, Product Keys are printed on a tag which is tied to the Transfer Cable itself. If you purchased your Transfer Cable before 12/01/2017, you should have received an email containing the Product Key. Please reach out to us directly with your �鶹�� order number for help with your Product Key.

I purchased the cable from a local PC shop, eBay, or "�鶹�� Warehouse Deals". How do I get my Product Key?

The Product Key is uniquely tied to the original �鶹�� Order ID number of the purchase, so whoever originally purchased the cable was sent the product key before they resold the cable. If the cable is purchased used, from a third party seller, or on a site other than �鶹��, we are unable to provide a product key. The Transfer Cable must be purchased new directly from Plugable on �鶹�� to receive this Product Key.

Does each computer need a monitor, keyboard, and mouse attached?

Yes, each PC will need a monitor, keyboard, and mouse so that you can launch and operate the transfer program.

Is the Plugable USB 3.0 Transfer Cable compatible with macOS?

Our Transfer Cables are not compatible with any macOS version.

How long will it take to complete the transfer?

The transfer time varies with the speed of the old “source” system (and hard drive in particular). The amount of data to be transferred will also affect transfer times, so some systems will transfer in minutes while others will take hours.

Should I install the software before plugging in the cable, or the other way around?

We recommend installing the transfer software first because it will copy the necessary driver files to your PC so they are ready to load when the cable is attached.

My old computer won't function properly. Can I use this to transfer content to my new computer?

No. Computers must be in full working order to install and run the Bravura Easy Computer Sync software to perform transfers. We would suggest finding a local and trusted technician to help.

Will this transfer my programs and games?

No. Programs and games must be installed using the original discs/installation files.

Is there a specific USB port that I should connect the cable to on either system?

In most cases, connecting to any available USB port will be fine, although using a USB 3.0 port on each computer will allow maximum speed. In situations where the transfer software cannot establish a connection between the two PCs or is losing the connection mid-transfer, attaching the cable to a different port is a good troubleshooting step. On older PCs especially, we’ve found that trying the cable in another port (preferably on the rear of the computer) can help resolve various issues.

I’ve installed the Bravura Easy Computer Sync software on both systems, and instead of starting the transfer process both systems say “Waiting for Connection” indefinitely. What’s going on, and how can I get the connection to work?

• Give each computer a restart. It's always a good practice to restart your computer after installing software to allow the installation and changes to complete
• Try running the software as an Administrator. You can do this by right clicking the application, and choose, "run as administrator"
• Certain antivirus/firewall/security software can block the connection between the two PCs. When a connection cannot be established, temporarily disabling any such software on both systems is often the solution
• If there are multiple versions of transfer software open at once, they can interfere with each other. For example, sometimes Windows will automatically launch the “Windows Easy Transfer” software when a transfer cable is plugged in, even though the Bravura Easy Computer Sync software will be used for the transfer. Please make sure that only one transfer program is open on each system
• If the drivers for the transfer cable have not been successfully installed on either of the two PCs, a connection between them will not be established. Windows 7, 8.1, 10, and 11 should install the drivers automatically. XP and Vista systems need a driver installed which is included with the Bravura Easy Computer Sync software. If there are any errors with driver installation when plugging in the cable, please write them down exactly as these error messages can be helpful while troubleshooting the issue via email