I was given this heat press as a gift. I started using it three weeks now. Initially, it worked great, then one day, I plugged it in, the switch lit up but the display did not. I went back to the manual to figure out the problem, I went on you tube. I decided to hold down the switch for about ten seconds. When I released it, the display came on and the heat press started to heat up. It worked fine. I figured when I take it off all will be well. The next day, I put it on again, same problem. I had to hold down the switch again to get it to start. I reached out to htvront.com and htvront.ca via emails, I sent a photo of what I’m experiencing and cannot get any response. My machine comes with a year’s warranty. Hopefully someone can respond to me.