I had this product for a year. I used a lot in the beginning and then put it off as I was busy with other projects. After a while, I came back and worked on this machine and something was not working. I contacted the customer service. After a day, Hong from Sainsmart, provides me a list of diagnosis methods. I tried all of them, did not work and sent him the screenshot. The next day, Hong informed me that he was sending me another control board for free as it was covered in the warranty. He also followed up with me when my new control board came and checked if everything is alright. Excellent customer service.
Also, the machine is super easy to assemble and the limit switch on the x,y, and z axis make it very safe. The spindle is pretty powerful and can do some damage and it can also cut some thin aluminum. (You need to go very slow).
The one thing that this machine can improve on is the instruction on the programming side. As a beginner, I spent a lot of time and installed several programs (including freeCad) to start to cut my piece.
At the end, I found the easiest way is to create a simple text file and type the G-Code myself. If there is simple instructions/examples on G-Code like G0, G1 and G2, it will make a big difference to get a beginner started. As beginner, I just want to cut a straight line to test it out, but I found that it was a lot of learning and time using freeCAD other CAD program to do such a simple thing.
| Manufacturer | SainSmart |
|---|---|
| Place of Business | Overland Park, Kansas 66213,US |
| Part Number | 3018-PROVer |
| Product Dimensions | 42 x 42 x 29 cm; 9.23 kg |
| Item model number | 3018-PROVer V2 |
| Style | 3018-PROVer |
| Material | Aluminum |
| Power Source | Corded Electric |
| Voltage | 2.3E+2 Volts (AC) |
| Horsepower | 96 |
| Item Package Quantity | 1 |
| Included Components | CNC Router Machine |
| Batteries Included? | No |
| Batteries Required? | No |
| Battery Description | Corded electric |
| Item Weight | 9.23 kg |
