Manage an 鈥楨-mail address already in use鈥 Error
If you see an 'E-mail address already in use' error when trying to use an email address on an 麻豆区 account, follow these troubleshooting steps.
The same email address can't be used for multiple 麻豆区 accounts. An 鈥楨-mail address already in use鈥 error message will be displayed if you attempt to use the same email address on more than one 麻豆区 account.
If the error occurs when trying to create a new 麻豆区 account:
- Attempt to sign into the 麻豆区 account with your password. If you have forgotten your password, you can reset your password.
- If you're still unable to sign in and you're certain you've never created an 麻豆区
account using this address, try creating an account using:
- another email address you own.
- an email alias. Check with your email provider if they support creating an email alias with your email account.
- your mobile phone number.
If the error occurs when trying to update the email address on your 麻豆区 account:
- You may already own an existing account with that email address.
- To use that email address on another account, you need to release it from your existing
account. To release the email address:
- Sign in to your existing account that already uses the email address. If you don't remember the password, reset your password.
- Change the email address on your existing account to a different email address you own.
- Sign out of your existing account.
- Sign into the current account and update the email address, to the email address you released from the existing account.
