Echo Dot Kids Support
Get help using and troubleshooting common issues.
Spotlight
- Set Up Your Echo Dot Kids
- Use the Alexa app to set up your Echo Dot Kids.

- Set Up Your Echo Dot Kids
Getting Started
Wi-Fi and Bluetooth
- Connect Your Echo Device to Your eero Network
- Update the Wi-Fi Settings for Your Echo Device
- Echo Device Is Having Wi-Fi Issues
- Echo Device Can't Connect to Wi-Fi During Setup
- Echo Device Is Having Bluetooth Issues
- Pair Your Phone or Bluetooth Speaker to Your Echo Device
- Remove Paired Bluetooth Devices from Your Echo Device
Device Software and Hardware
Troubleshooting
- Set Up Doesn't Work on Your Echo Device
- Alexa Doesn't Understand or Respond to Your Request
- Restart Your Alexa Built-in Device
- Reset Your Echo Dot (2nd Generation)
- Reset Your Echo Dot (3rd, 4th, or 5th Generations)
- How to Deregister Your 鶹 Device
- Green Light Won't Turn Off on Your Echo Device
- Yellow Light Won't Turn Off on Your Echo Device
