Customer Review

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  James M

  1.0 out of 5 stars 50% Chance It Leaks. Even the Replacements!

  Reviewed in Canada on June 21, 2025

  Verified Purchase

  This air bed only comes with a 90-day warranty, which is not nearly enough given its quality. Based on my multiple purchases with Intex, there's about a 50% chance the product will arrive with a leak. If you're lucky and get a functional one, it often starts leaking within the warranty window, at which point you can request a replacement.
  
  However, the replacement process is far from convenient. My first replacement took three weeks to arrive. While Intex may allow up to six replacements, starting with the third one, you’re required to cut out and send in a piece of the bed to qualify. Unfortunately, the replacements aren’t any more reliable than the original. In my case, it began leaking again just two months later. And once you're past the 90-day warranty window, you're out of options. No further replacements are offered, even if the problem persists.
  
  While this product may seem budget-friendly upfront, you may end up spending a lot of time dealing with replacements, returns, and warranty claims. Please proceed with caution.

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