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Customer Review
- Reviewed in Canada on September 15, 2024Is your bald family with a hairless cat looking for a Great robot vacuum? Or perhaps you’re looking to buy a self emptying vacuum that Requires your daily attention anyways due to error codes? WELL LOOK NO FURTHER!
This vacuum does not do what the advertising claims. Hair gets tangled and every single piece of this vacuum and needs to be taken apart and detangled on a weekly basis. Probably every other day, the vacuum experiences an error code and does not self empty, which means that I am emptying it manually, which is not why I paid extra money for a self emptying robot vacuum. When I reached out to Roomba for support, they Just stated that regular maintenance would help with these problems. But daily maintenance should not be expected for a vacuum that claims to Need minimal intervention from its owners. Unfortunately, I’m stuck with it because it’s past the 60 day return. They offered a warranty part replacement for the sweeping brush that was no longer spinning as they assumed the motor was not working, but upon taking it apart I realized it was just yet another piece that had been tangled up with hair. If you purchase this and you have hair or any animals with hair, expect to be taking it apart with a screwdriver every week. Will not be purchasing from Roomba ever again.
