pros: solid stainless steel construction, both base and cup utilitarian design large capacity: I can easily make 2 large lattes at once although the full unit is larger, the cup itself is smaller and easier to pour than the all in one Nespresso design. two froth heads magnetic storage for 2nd head teflon-free cup easy to clean storage space to wrap the power cord in the base the plug has a finger loop to make it easy to unplug heat adjustment, and it's accurate! clear large volume indicaters etched inside the cup makes perfect, silky foam
cons: compared to the Nespresso teflon design style, this unit is larger, runs a bit louder and takes a minute longer to heat and froth
I had at least 6 frothers before this one. They all worked well, until each of the motors burned out. They just stopped working. Also, the teflon coating wears out over time so that hot Milk sticks to it, and if you scrub too hard you damage the teflon further. (not a fan of teflon!)
I knew about this Breville for a while, but it always seemed excessive in size and expense. Finally, though, after getting disappointed by so many other brands and designs, I wanted real quality that lasts. So far so good. It's been a week.
This unit is a pleasure to use, makes perfect foam at the perfect temperature, and is simple to clean. It has a clean, solid, functional design; not some chintzy fashion object. I wish I would have bought it years ago! I highly recommend it.