Customer Review

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  Chelsey & Dareck

  1.0 out of 5 stars Don't buy this model!

  Reviewed in Canada on January 17, 2025

  Verified Purchase

  Not a good product. Drops signal randomly to the TV and will say no input signal. Have to un-plug HDMI cables and reset receiver then sometimes it works again for a bit. Have tried new HDMI cables and it doesn't matter. This won't handshake properly with my Sony TV's (CEC doesn't work). Won't work at all if TV inputs are set to enhanced signal (!). Randomly turns itself on when connected to devices. E-Arc works sometimes and then doesn't work others. Very frustrating. Denon's "support" was to buy some type of emulator? Also this receiver CAN NOT be firmware updated. It's impossible according to their support. That's crazy for a receiver in 2024!

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