First of all the price on-line was $50.oo less than the exact same model at Canadian Tire. It arrived on time and in good condition. I had reviewed deep fryers and this one seemed to be very well liked. It is a great unit with plenty of room for a full load of fries and heats up in less than 15 min. I have not had any problems with the magnetic cord as others have mentioned, but then the unit sits close to a plug and is never moved while hot. I also find it helpful to place it on a cookie sheet to keep the counter cleaner. The timer does not need to be on for the unit to heat up. A complaint I read about some other units. I like that the handle detaches for easier storage and the unit is easy to take apart and clean or empty. We would definitely recommend it.