As also stated by other purchasers, the phone I have received is locked to Xfinity, despite it clearly being described as unlocked, added to which, there is not a shred of information with it and trying to find any kind of manual for this exact model online has proved impossible. Result - I have instigated the 鶹 return procedure within two hours of receiving the item. Frankly, I should receive compensation for the waste of my time and patience for receiving an item which has been wilfully falsely described. For all I know it's a marvellous phone, but I will never know, nor, given the vast alternative choices, care.