Purchased this chair for my grandma who loves taking baths. She said she wishes we would have bought this years ago! Set up was a breeze, and the control panel is easy and straightforward. I was impressed with how lightweight the product is as well as how low the chair is able to get, you are literally inches away from the bottom of the tube! We tested it out in the tub without water first and it worked perfectly! Grandma has confidantly taken a bath using the chair every single night since we bought it over a month ago! If you're reading reviews and trying to decide if you should buy it, you absolutely should. 100% worth every penny.