I鈥檝e waited to write this review bcs I was uncertain about this product BUT it is fantastic. Simple and efficient kitchen staple for those of us who prefer not to have a microwave and a toaster or when you don鈥檛 need the big oven. It will smoke if you have too many crumbs at the bottom but I find the new design with the easily removeable catch tray so convenient and simple to wipe down - rather than my old model that opened from the bottom. This model is lighter than my last and emits more heat but it heats up evenly and warms up my food efficiently. I鈥檝e baked sliced potatoes perfectly, warmed up pastries and leftovers. Toasting took time to get used too, start low and then try more time - I eat dark dense rye bread and half the time was a bit too crispy for my liking. The cord is shorter than I would like and as per other reviews it does click when heating up but you get used to it. I had my previous model for 15 years, I hope this one lasts as long.