I've been using this toner for over two years now. Best I've ever had. I had really bad acne and once I got rid of it, I became very strict on what I put on my face. I use only products I make myself or buy organic products that have only a few ingredients that I can actually read and understand. This water is 100% pure, no chemicals. I have very sensitive skin and is prone to redness. It's oily and dry (normally), and this toner is great for making sure my makeup and cleanser is completely off. It calms my redness now. It doesn't "dry" my skin out, but it decreases the amount of oil on my skin and leaves it tight, but manageable, soft, and smooth. It's not an irritating dryness, it's more of a "dry" normal skin texture which is usually wanted. I can use it in the morning, just spray it on. I can use a cotton pad and wipe my skin after a shower, or after I wash my face and it leaves my skin looking matte, soft, and they're no redness. This is gold for me and I will keep buying this product. It's a must in my skincare and it's no expensive, and worth the price. The custom service is amazing and if something is wrong with the order, they are quick to respond and fix the issue. I love this family run TRUE and HONEST company.