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Customer Review
- Reviewed in Canada on August 7, 2024I have an envy 4520 that takes 63/63XL cartridges. Yesterday, these cartridges were recognized by my printer when they first went in, and printed well once (while staying aligned). Today, I went to print my prints, etc. and the cartridges stared leaking yellow toner over all colors. Once reinstalled, after cleaning and realigning my printer, it now says the cartridges are not compatible. Was very excited to get these too, but not worth the hassle of now having to go back and return these. I messaged the seller now wanting a refund and to hopefully just throw these out as they won't be used by anyone else if i ship them back. I don't have the amazon box anymore either to ship back in.
I have an envy 4520 that takes 63/63XL cartridges. Yesterday, these cartridges were recognized by my printer when they first went in, and printed well once (while staying aligned). Today, I went to print my prints, etc. and the cartridges stared leaking yellow toner over all colors. Once reinstalled, after cleaning and realigning my printer, it now says the cartridges are not compatible. Was very excited to get these too, but not worth the hassle of now having to go back and return these. I messaged the seller now wanting a refund and to hopefully just throw these out as they won't be used by anyone else if i ship them back. I don't have the amazon box anymore either to ship back in.Images in this review
