麻豆区
Customer Review
- Reviewed in Canada on September 3, 2023Initial Review: Does what it says. Great design, great construction, great packaging, great idea. We've only used it once since we purchased, but with that one event, the device paid for itself as far as I'm concerned. This was the perfect solution for my wife who is reasonably mobile but cannot get up if she loses her balance and ends up on the floor. I'm not sure how it performs with constant daily use, but for our needs - emergency occasional use only - it is perfect and has provided us with great peace of mind here. Thanks MAIDeSITe!
NEW REVIEW Dec 2023. We've used the device a half a dozen times now for emergencies and we love it. I'm adding to the review because we had an incident this week where I didn't set the chair up perfectly (I was in a panic honestly) and snapped a tiny piece off. I had to take a deep breath and reset, but got it working.
Then I wrote to the company to tell them about the damage. They confirmed that it wasn't too serious, didn't affect safety and also wasn't repairable. Also the part is not replaceable but they would replace the entire base for no charge. What? I'm ecstatic. This lift is so important to our lives that when we can afford it we will buy a second unit to have as a backup. But for now, we can repair this one. I think that's best as there might be other damage that isn't visible. We are so appreciative.
Response time was impressive - 4 hours from when I sent out the email. BY THE WAY the address is IN THE PAPER MANUAL. They are tough to find online and easily confused with a company out of the US that makes desks.
Good product. GREAT COMPANY. Thank you MAIDeSITE!
