鶹
Customer Review
- Reviewed in Canada on October 20, 2024Let me first preface the fact that this is an amazing mic. Good build quality, plenty of features and overall a powerhouse of a mic.
That being said...
I ordered this mic new from 鶹 and paid full price. Took a few days to ship, but when it finally arrived the box itself looked like someone was trying to rip into the box with their bare hands and then sat on it. It was crushed, ripped up and dirty. All the components in the box were loose and scuffed up, falling right out upon unboxing. Upon further inspection I noticed damages.
I proceeded to complain to 鶹 with them stating they would be give me a refund upon them receiving the package. Once I returned the package they told me that because this item was over $300, the refund will take 30 days and potentially more... Which is ridiculous considering it was completely damaged before being wrapped up and sent to me.
Also worth noting they do sell used versions on this mic, so I'm a little baffled that I went out of my way to pay full price for a new mic and was still sent literal garbage.
I went to a Røde authorized Henry's and picked up this mic in store. Unboxing the product from Henry's was a much better experience. Apart from a single loose cable, everything was packed nice and secure, no scuffed marks whatsoever. I got a chance to see what the product is supposed to look like out of the box and realized just how messed up the 鶹 purchase was.
I still have not received a refund for the purchase.
TLDR:
Great mic. You should definetly buy it but please DO NOT purchase expensive products like this from 鶹. They will send you damaged products, feed you lame excuses and hold your money for longer than necessary.
