Customer Review

• 

  Paul L.

  2.0 out of 5 stars Did not work with a 3-way switch

  Reviewed in Canada on February 19, 2025

  Verified Purchase

  As soon as I heard that this switch supported Thread and that it could be used in 3-way configurations (without having to replace both switches), I bought this switch. I first tried replacing the switch at the load end connected to the light. The switch worked fine locally as a dumb switch, but in the app I had to toggle the switch multiple times before it would change state. Similarly, when I replaced the switch at the other end of he 3-way circuit, I had the exact same behaviour. If the light was off and the status was also off in the app, when I pressed the toggle in HomeKit, the light turned on. When I toggled the switch OFF in the app, the light stayed on but the switch in the app turned to OFF. When I preseds the toggle in the app to ON, the lights turned OFF but the status in the Home app was ON.
  
  I contacted Eve Support, but they didn't provide any useful information or troubleshooting tips and weren't able to resolve the issue. They simply gave me a link to the online manual. Very disappointed. I'll be returning this switch.

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