The instructions was great and easy to do and delivered within a few days to my house but delivering it back to their facility takes 2-3weeks and after they received the samples took them 4 business days but including weekends I had to wait an extra 2 days for results so 6days in total after they received the samples. I honestly am not sure if the results are true or not? I don't think the price is good if we can't use this in court or to add someone to the birth certificate. It is not Wet Ink either to make sure it isn't altered and to receive the mailed results going to take 2 weeks. I would rather call for inquiries not text the support team. I am not happy with this experience.