Very happy with this item. While it is a refurbished item, you would never know other than it came in a generic box. The receiver itself is very easy to setup with the user friendly on screen interface. The ability to customize inputs, omit them from the lists, change the names, etc is great. The sound quality is very good for my setup which is just a pair of bookshelf speakers in my living room with a couple of ceiling surround speakers. The remote is simple and the apps for your phone work great. The only thing I didn't realize was that it doesn't have upscaling from SD to HD, only from 1080p to 4k. So the composite inputs will pass through at SD, disappointing if you're connecting a Wii, etc. My fault for not checking first. Overall I am very pleased with this receiver for the refurbished price I paid.