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Emotional Intelligence 2.0 Hardcover – Illustrated, June 26 2009

4.4 out of 5 stars 13,292 ratings
3.8 on Goodreads
83,587 ratings

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The #1 Best-Selling EQ Book — Over 3 Million Copies Sold

Times change. Emotions don't. In a noisy world full of quick fixes, one skill remains your strongest edge: emotional intelligence (EQ).
Emotional Intelligence 2.0 has set the standard — not just as a bestseller, but as the foundational guide trusted by millions to unlock their potential and achieve lasting success — at work and in life.

Backed by research and trusted by Fortune 500 companies,
Emotional Intelligence 2.0 has helped millions build the skills that matter most. Why? Because 90% of top performers have high EQ, and EQ is the single biggest predictor of performance.

Fully updated in 2021, this edition reflects the latest research in emotional intelligence and real-world strategies for success.

This book provides a proven, practical approach to increasing EQ using 66 time-tested strategies across the four core EQ skills:

1. Self-Awareness

2. Self-Management

3. Social Awareness

4. Relationship Management

Includes the #1 EQ Assessment Tool
Each copy includes a unique passcode to access the Emotional Intelligence Appraisal®:

Scientifically validated, taken by over 3 million people Provides your EQ scores across the four core skills and guidance on which chapters to focus on for targeted improvement Includes an online development plan and video-based lessons to extend the learning A free retest to measure your progress

What Readers and Leaders Are Saying:

"Succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way." —The Dalai Lama

"This book can drastically change the way you think about success…read it twice." —
Patrick Lencioni, author, The Five Dysfunctions of a Team

"Gives abundant, practical findings and insights with emphasis on how to develop EQ." —
Stephen R. Covey, author, The 7 Habits of Highly Effective People


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Emotional Intelligence series

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Review

"Surveys of 500,000 people on the role of emotions in daily life have enabled the authors to hone EQ assessment to a 28-question online survey that can be completed in seven minutes." —The Washington Post

"Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. It's nice to know that average IQ doesn't limit a person to average performance. And who can resist an online quiz with instant feedback?" —
Newsday

"Emotional intelligence is an extremely important skill for personal and professional success. This book is excellent and the learning included in the free online test is cutting-edge. I strongly recommend it." —
Ken Blanchard, bestselling business book author of all time; co-author ofThe One Minute Manager.

"My clients tend to be very successful and incredibly busy. This book delivers valuable insights without wasting time! My coaches and I have done powerful work aided by this book and the emotional intelligence test that comes with it. A fantastic combination for learning the skills that are critical to high job performance." —
Marshall Goldsmith, bestselling author of What Got You Here Won't Get You There, and premier executive educator as ranked by The Wall Street Journal, Forbes, The Harvard Business Review, and Fast Company.

"At last a book that gives how to's rather than just what to's. We need no more convincing that emotional intelligence is at the core of life success. What we need are practical ways of improving it. Bradberry and Greaves brilliant new book is a godsend. It will change your life." —
Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations.

"This book is filled with wisdom, inspiration, and practical advice, rooted in groundbreaking research. The authors' positive strategies are immensely powerful and will change the way you look at your life, your work, and the world." —
Captain D. Michael Abrashoff, author of the bestseller It's Your Ship.

"I distributed the book to my entire team. We found it very helpful in our dealings with each other and our internal customers. With all the new buzzwords over the past few years, the heart and soul of a company's culture is how they support and promote emotional intelligence. Those with foresight see that emotional intelligence will separate the good companies from the great ones. This book is a wonderful tool for a grass roots approach. If your desire is to be a truly resonate leader that people will trust and follow, this is an opportunity that cannot only change your professional career, but also your personal relationships." —
Regina Sacha, vice president, human resources, FedEx Custom Critical.

"In the fast lane of business life today, people spend more time on computer keyboards, blackberries and conference calls than they do in face-to-face communication. We're expected to piece together broken conversations, cryptic voicemails, and abbreviated text messages to figure out how to proceed. In this increasingly complex web, emotional intelligence is more important than ever before. This book is filled with invaluable insights and information that no one can afford to ignore." —
Rajeev Peshawaria, executive director, Goldman Sachs International.

"Drs. Bradberry and Greaves have created a gem that is powerful and easy to read. This book provides a captivating look at the things that matter most in life. Succeeding in Hollywood is as tough as any business, and emotional intelligence skills are essential. I highly recommend this book." —
Matt Olmstead, executive producer, Prison Break and NYPD Blue.

From the Inside Flap


"Surveys of 500,000 people on the role of emotions in daily life have enabled the authors to hone EQ assessment to a 28-question online survey that can be completed in seven minutes."
--The Washington Post

"Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. It's nice to know that average IQ doesn't limit a person to average performance. And who can resist an online quiz with instant feedback?"
--Newsday

"Emotional intelligence is an extremely important skill for personal and professional success. This book is excellent and the learning included in the free online test is cutting-edge. I strongly recommend it."
--Ken Blanchard, bestselling business book author of all time; coauthor The One Minute Manager(R).

"My clients tend to be very successful and incredibly busy. This book delivers valuable insights without wasting time! My coaches and I have done powerful work aided by this book and the emotional intelligence test that comes with it. A fantastic combination for learning the skills that are critical to high job performance."
--Marshall Goldsmith, bestselling author of What Got You Here Won't Get You There, and premier executive educator as ranked by The Wall Street Journal, Forbes, The Harvard Business Review, and Fast Company.

"At last a book that gives how to's rather than just what to's. We need no more convincing that emotional intelligence is at the core of life success. What we need are practical ways of improving it. Bradberry and Greaves brilliant new book is a godsend. It will change your life."
--Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations

"This book is filled with wisdom, inspiration, and practical advice, rooted in groundbreaking research. The authors' positive strategies are immensely powerful and will change the way you look at your life, your work, and the world."
--Captain D. Michael Abrashoff, author of the bestseller It's Your Ship

"I distributed the book to my entire team. We found it very helpful in our dealings with each other and our internal customers. With all the new buzzwords over the past few years, the heart and soul of a company's culture is how they support and promote emotional intelligence. Those with foresight see that emotional intelligence will separate the good companies from the great ones. This book is a wonderful tool for a grass roots approach. If your desire is to be a truly resonate leader that people will trust and follow, this is an opportunity that cannot only change your professional career, but also your personal relationships."
--Regina Sacha, vice president, human resources, FedEx Custom Critical

"In the fast lane of business life today, people spend more time on computer keyboards, blackberries and conference calls than they do in face-to-face communication. We're expected to piece together broken conversations, cryptic voicemails, and abbreviated text messages to figure out how to proceed. In this increasingly complex web, emotional intelligence is more important than ever before. This book is filled with invaluable insights and information that no one can afford to ignore."
--Rajeev Peshawaria, executive director, Goldman Sachs International

"Drs. Bradberry and Greaves have created a gem that is powerful and easy to read. This book provides a captivating look at the things that matter most in life. Succeeding in Hollywood is as tough as any business, and emotional intelligence skills are essential. I highly recommend this book."
--Matt Olmstead, executive producer, Prison Break and NYPD Blue

ABOUT THE AUTHORS:
Drs. Travis Bradberry and Jean Greaves are award-winning authors and the cofounders of TalentSmart(R), a global think tank and consultancy that serves more than 75% of Fortune 500 companies and is the world's leading provider of emotional intelligence tests and training.

Their best selling Emotional Intelligence Quick Book has been translated into 23 languages, and is sold in more than 150 countries. Drs. Bradberry and Greaves have written for, or been covered by: Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., US News & World Report, Newsday, The Washington Post, and The Harvard Business Review.

Product details

  • Publisher ‏ : ‎ TalentSmart
  • Publication date ‏ : ‎ June 26 2009
  • Edition ‏ : ‎ Illustrated
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 280 pages
  • ISBN-10 ‏ : ‎ 0974320625
  • ISBN-13 ‏ : ‎ 978-0974320625
  • Item weight ‏ : ‎ 397 g
  • Dimensions ‏ : ‎ 13.46 x 3.05 x 18.03 cm
  • Part of series ‏ : ‎ Travis’s Bradberry 2.0 Series
  • 鶹 Rank: #1,735 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.4 out of 5 stars 13,292 ratings

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Customer reviews

4.4 out of 5 stars
13,292 global ratings

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Customers say

Customers find the content amazing, well-done, and the most needed book for our society. They describe the book as written for easy study, worth a quick read, and a good reference. Readers describe it as practical, pertinent, and informative. They mention it unleashes critical skills and helps identify where to focus on improving emotional intelligence.

44 customers mention "Content"44 positive0 negative

Customers find the content amazing, well-done, and a wonderful addition to their library. They say it's interesting, eye-opening, and down to earth.

"Great book, definitely works a read." Read more

"Great read." Read more

"Good read loved it would read again 10/10 also helps if you’re someone who can’t control their emotions let’s say in a relationship setting etc" Read more

"great book" Read more

21 customers mention "Readability"21 positive0 negative

Customers find the book easy to read, succinct, and a good reference. They say it's a must-read for every human being. Readers also mention it gives good introductory insight into the importance of EQ.

"...It was easy to read, and gave some good 'introductory' insight into the importance of EQ with respect to running a company and managing your..." Read more

"Great book. Easy read and practical." Read more

"This is yet another spectacular self-help book of it's generation. A must read. Thank you for this :)" Read more

"Very informative.. perfect" Read more

11 customers mention "Practicality"11 positive0 negative

Customers find the book practical and easy to understand. They say it contains so many practical points to use even in every day life. Readers also say the practical strategies help them better understand and manage their emotions. They also say the self-management part is great.

"...more books on EI than I know what to do with, this book had the most useful and amount of material I could try and apply and share with others...." Read more

"...The practical strategies helped me better understand and manage my emotions, which in turn improved how I dealt with stress and led my team...." Read more

"...'up there' but on the whole it was more or less palatable, and somewhat practical. I've been doing my best to do some of the suggested strategies...." Read more

"Self management part was great but I wish it could suggest some practical exercises. This book is the most needed book for our society." Read more

9 customers mention "Informative"8 positive1 negative

Customers find the book valuable and interesting. They say it helps identify where to focus on improving EQ. Readers also say it's a great resource for people wanting to learn about EQ.

"Great book, EQ exam is valuable" Read more

"Interesting and Informative" Read more

"...It's definitely an introduction to EQ and not 'academic' - I'm sure there is a plethora of material out there to read if EI 2.0 grabs your attention..." Read more

"This was a really good book with valuable information about EQ...." Read more

8 customers mention "Emotional intelligence"8 positive0 negative

Customers find the book packed with valuable ideas for improving emotional intelligence. They mention it helps them better understand and manage their emotions, unleashes critical skills, and puts them on the track to a more rewarding social life.

"...The practical strategies helped me better understand and manage my emotions, which in turn improved how I dealt with stress and led my team...." Read more

"...practical advise/tips on getting yourself on the track to a more rewarding social life and a higher degree of self awareness. Very nicely organized!" Read more

"...good book for leaders or anyone wanting to understand and raise their emotional awareness." Read more

"...helpful to anyone who wants to understand, know, and practice the art of emotional intelligence." Read more

3 customers mention "Ease of use"3 positive0 negative

Customers find the book well-written and easy to follow.

"...intelligence into actionable steps made it easy to apply in both personal and professional situations...." Read more

"Love it! Practicle and easy to implement. Thanks!" Read more

"Well Written and Easy to Follow..." Read more

Surprisingly small in size
4 out of 5 stars
Surprisingly small in size
I was surprised by the small size of this book. I really thought it was going to be larger. Haven't read it yet. Will update review as needed once I read it.
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Top reviews from Canada

  • Reviewed in Canada on June 14, 2025
    Verified Purchase
    This is yet another spectacular self-help book of it's generation. A must read. Thank you for this :)
  • Reviewed in Canada on October 5, 2024
    Verified Purchase
    Emotional Intelligence 2.0 was a game-changer for me, especially during a tough time after the loss of a loved one and while facing challenges as a manager. The practical strategies helped me better understand and manage my emotions, which in turn improved how I dealt with stress and led my team. The book’s approach to breaking down emotional intelligence into actionable steps made it easy to apply in both personal and professional situations. Highly recommend it for anyone looking to gain better control over their emotions and relationships!
    One person found this helpful
    Report
  • Reviewed in Canada on December 17, 2024
    Verified Purchase
    Great book, definitely works a read.
  • Reviewed in Canada on February 5, 2020
    Verified Purchase
    I live with PTSD and have always had trouble getting along with people. I've gone through intensive thereapy but never completely cracked my problem. I had no idea what was wrong. THEN I read "A New Earth" which got me to thinking about my communication style. When this book came along I started reading about Emotional Intelligence and realized my disfunction was centred on how to properly communicate and understand. This book changed my loife. I'm not just saying that. I went froma shut-in to someone who now regularly socializes and has a large group of friends. Life has gotten so much better that I don't have enough words to describe. Honestly, skip to the 4th Chapter. The first three are case studies/examples. They made waaaaay more sense to me AFTER I read the rest of the book.

    My EQ went from 63 to 88. I'm content with that score. It is nice to have a quantifiable way to demonstrate the changes achieved from this book.
    15 people found this helpful
    Report
  • Reviewed in Canada on December 10, 2017
    Verified Purchase
    Although I have read more books on EI than I know what to do with, this book had the most useful and amount of material I could try and apply and share with others. I have enough ideas and exercises and food for thought to last until someone decided EI is no longer relevant, NOT and LOL. Great buy and you must read it yet also, you musty apply what you read and learn. If you don't, just give up, you are a lost cause, kidding. We all have hope.
    One person found this helpful
    Report
  • Reviewed in Canada on March 10, 2019
    Verified Purchase
    Read it twice
  • Reviewed in Canada on January 1, 2024
    Verified Purchase
    Work requirement
  • Reviewed in Canada on April 4, 2013
    Verified Purchase
    I bought this for an Emotional Intelligence course I was taking at work, and we were only really required to take the Emotional Intelligence Appraisal that comes free with the purchase of the book.
    It's fairly quick to get through (255 pages with a fairly large font, and small physical size), and the information is presented in a conversational style.
    I didn't love that quotes were pulled directly off the page and put into a box right beside the original sentence - it would make more sense to summarize content in these callouts, but, knowing that I could just ignore them meant the flow of my reading wasn't interupted.
    There are some decent tips throughout, but the best thing for me was the reminder to keep many of my innate feelings of emotional intelligence on 'top-of-mind'. (It's so easy to get stressed, anxious and then emotially hijacked.)
    If you've never done an EI/EQ test, it's worth buying the book for that (so I wouldn't buy this used because the unique code can't be used again) - it's a decent, general insight into your personal and social competencies with suggestions for what you can work on.
    So for a quick primer on EI, this isn't that bad a read.
    However, if you're looking for a more detailed examination of EI, I would suggest looking elsewhere (such as Daniel Goleman's Emotional Intelligence book - probably one of the best on the topic).
    44 people found this helpful
    Report

Top reviews from other countries

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  • 鶹 カスタマー
    5.0 out of 5 stars Good
    Reviewed in Japan on November 3, 2015
    Verified Purchase
    As per requiredment. Thankyou for it
    Report
  • Jignesh Chavadia
    5.0 out of 5 stars Nice book
    Reviewed in India on April 28, 2025
    Verified Purchase
    Nice book with self assessment
  • João Luis R Pessa
    5.0 out of 5 stars Que a Inteligência Emocional é tão ou mais importante que o QI
    Reviewed in Brazil on October 26, 2018
    Verified Purchase
    Tendo tido a oportunidade de escutar num voo da Ethiopian Airways sobre Emotional Inteligence 2.0, pedi o livro. Realmente muito interessante.
  • Krisss
    5.0 out of 5 stars Great book
    Reviewed in Spain on November 15, 2019
    Verified Purchase
    Great book - just love it. My husband started to change according to this book 🤩
  • David Mackenzie
    5.0 out of 5 stars Relationship changer
    Reviewed in France on August 19, 2024
    Verified Purchase
    This book gave me the tools that have changed relationships with friends and family.