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Spotlight

• Set Up Your Echo Pop
• Use the Alexa app to set up your Echo Pop.
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• Set Up Your Echo Pop

Popular Articles

• Set Up Your Echo Pop
• Update the Wi-Fi Settings for Your Echo Device
• Echo Device Can't Connect to Wi-Fi During Setup
• What Is Alexa Voice ID?
• Ask Alexa to Tell You Why She Just Did Something
• Turn Notifications On or Off for Your Echo Devices

Getting Started

• Download the Alexa App
• Set Up Your Echo Pop
• What Do the Lights on Your Echo Device Mean
• Echo Device Low Power Mode

Wi-Fi and Bluetooth

• Connect Your Echo Device to Your eero Network
• Update the Wi-Fi Settings for Your Echo Device
• Echo Device Is Having Wi-Fi Issues
• Echo Device Can't Connect to Wi-Fi During Setup
• Echo Device Is Having Bluetooth Issues
• Pair Your Phone or Bluetooth Speaker to Your Echo Device
• Remove Paired Bluetooth Devices from Your Echo Device

Device Software and Hardware

• Alexa Device Software Versions
• Check Your Echo Device's Software Version
• Update the Software on Your Echo Device
• Change Your Echo Device's Name

Troubleshoot

• Set Up Doesn't Work on Your Echo Device
• Alexa Doesn't Understand or Respond to Your Request
• Restart Your Alexa Enabled Device
• Reset Your Echo Pop
• Deregister Your Device
• Green Light Won't Turn Off on Your Echo Device
• Yellow Light Won't Turn Off on Your Echo Device

Learn More

• Alexa Help Videos
• ›&�Բ�����;Alexa Features Help
• Alexa Privacy Hub
• �鶹�� Device Terms

Videos

See all help videos