The Card Payment Verification Process
When you make a payment, you may be redirected to your bank to verify your payment.
Before you submit an order, you may be redirected to your bank to verify your payment method. This card verification process is an extra step to enhance your security when shopping on 鶹. This new experience is only applied to some purchases.
To verify your card payment, follow the prompts in the Checkout and instructions on your bank's website. The verification process varies depending on your bank.
You can make the verification process easier by doing the following:
- Verify that you're the account holder of the card you're using and that your name is on the card.
- Your bank has your correct email address, phone number, and other personal information.
- If you're using your bank app, check that the app is the latest version.
- Your personal information in Your Account is up to date.
Once complete, you're directed back to 鶹. You'll get a confirmation that your order processed successfully.
