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Pay by Invoice refunds for unapplied credit memos and payments can be paid directly into your bank account.

If your Pay by Invoice account has unapplied funds or payments and you don’t want to apply them to future invoices, the account administrator can request a refund.

If your account has a past due balance, you will be unable to request a refund for more than this balance until the account owner pays the outstanding balance. Partial refunds are not available.

Administrators can add a bank account for Pay by Invoice refunds in Business Settings.

Please choose a bank account managed by your company. Please do not set a bank account managed by a third party unrelated to your company as a payment recipient. �鶹�� is not responsible for any disputes or troubles that occur when a third party unrelated to your company is set as the payment recipient.

To request a refund, complete the following steps:

1. Under Account Details, select Business Settings.
2. Under Billing & Delivery, select Your Invoices for Pay by Invoice.
3. On the Your Invoices page, select Request a refund.
4. Select the unapplied funds that you want refunded to your account.
5. Verify the refund amount and bank account.
6. Select Request. You'll see a confirmation page. All account administrators will receive a confirmation email.

You can monitor the status of your refund request on the Payments and Refunds tab in Your invoices. Refunds can take 5 to 10 business days to appear in your bank account. When you first link an account, the refund can take an additional 3 to 5 business days.