Delivery preferences
Take control of your deliveries with delivery preferences.
As an 鶹 Business customer, you can tailor your delivery experience by using the Delivery preferences feature. Delivery preferences allow you to specify opening times for your business, instructions for delivery, and more.
Your delivery preferences apply to Fulfilled by 鶹 items. Some settings apply only to items delivered by 鶹 Logistics.
Group administrator
Group administrators can set specific delivery preferences for the shared addresses of the groups they manage.
To set delivery preferences for a shared address within your managed groups:
- Go to Business Settings, and select Addresses .
- Identify the address for which you want to set the delivery preferences.
- Select the delivery instruction from the Edit Address section.
Requisitioner
Requisitioners can set specific delivery preferences for their individual addresses.
The delivery preferences feature offers the following settings:
- Delivery times: Hours, 鶹 Day, and Same-Day Delivery
- Delivery Instructions: Drop-off location Access information, and Additional information
- Pallet preference
- Observed holidays
- Customers can also access Custom Holidays as a new delivery preference. The option allows customers to select specific calendar days when their locations are closed and receive their deliveries when they reopen.
To set delivery preferences for an existing individual address:
- Go to Your Account.
- Select Your Addresses.
- Select Edit delivery preferences.
To add delivery preferences while adding a new address:
- Go to Your Account and then Your Addresses.
- Select Add Address.
- Enter the required information under Add a new address.
- Under Add delivery preferences, select Edit to make your choice for each delivery preference.
- Select Add address to add a new address with your chosen delivery preferences.
