Tracking Doesn't Match Carrier's Website

You may see slight differences in the tracking information listed in Your Orders and the details on a carrier's website. Every carrier uses their own language to indicate shipment statuses. We simplify the updates in Your Orders to make them easier to understand.

鶹 Tracking Says Carrier Tracking Says What It Means

Available for pickup.

UPS: "Same Day Will Call".

The package is available for pickup at the carrier's facility.

Delivery attempted.

Canada Post: "Notice left".

A delivery attempt was made for your package.

Shipment has left seller facility and is in transit.

UPS: "A UPS shipping label has been created".

The shipment has left the 鶹 or merchant fulfillment center.

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