Set Up Alexa Two-Way Video Calling on Your Fire TV Device
To make video calls, connect a compatible webcam to your Fire TV device.
- Fire TV Omni Mini-LED Series
- Fire TV Omni QLED Series
- Fire TV Omni Series
- Fire TV Cube (3rd Generation)
- Fire TV Cube (2nd Generation)
Note: The webcam is not included
with the device and must be purchased separately.
To make video calls, your
webcam needs:
- A USB 2.0 connection cable
- At least 720p resolution
- At least 30 frames per second, uncompressed
Note: If
you have a Fire TV Cube (2nd Generation), you also need a USB 2.0 to micro USB
adapter.
Webcams with 1080p resolution and 60-to-90 degree field of vision from 8.5 feet (3 m) are recommended.
To make video calls:
- Plug a compatible webcam into the USB port on your Fire TV device.
- If you want to use Ethernet, make sure to use an adapter that has a port for USB and Ethernet.
- Complete setup for Alexa Calling and Messaging in the Alexa app.
- To make a call, say, "Call [contact's] Echo."
Important: The video on Fire TV Cube is off by default. To turn
it on for video calling, make a call, and say, "Video on." You can also press
the
menu button on your remote and activate the video. When you end the call, your
video
turns off automatically.
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