Unable to Update Your Fire TV Device
Your Fire TV update fails or your update doesn't complete.
- Check that your Fire TV device is connected to the
Internet. Go to Settings
, and then select Network
. Press Play/Pause
on your remote to test your connection. - If your device has connectivity issues, restart your home networks devices, such as your modem or router.
- If you have a Fire TV media streaming device, unplug your Fire TV device. Wait one minute and then plug your device back in.
- Confirm that your Fire TV device has enough available storage to download the update
(at least 500 MB):
- Go to Settings
on your Fire TV.
- Select My Fire TV or Device & Software.
- Select About.
- Select Storage
Tip: To increase your available storage, uninstall apps by going to Settings on your device. - Go to Settings
For more help, try our 鶹 Fire TV forum.
For more help, go to:
