Support for Echo Dot
Get help using and troubleshooting common issues with the Echo Dot.
Spotlight
- What Do the Lights on Your Echo Device Mean?
- The lights on your Echo device are how the device communicates its status.
- https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png
- What Do the Lights on Your Echo Device Mean?
Getting Started
Wi-Fi and Bluetooth
- Connect Your Echo Device to Your eero Network
- Update the Wi-Fi Settings for Your Echo Device
- Echo Device Is Having Wi-Fi Issues
- Echo Device Can't Connect to Wi-Fi During Setup
- Echo Device Is Having Bluetooth Issues
- Pair Your Phone or Bluetooth Speaker to Your Echo Device
- Remove Paired Bluetooth Devices from Your Echo Device
Device Software and Hardware
Troubleshoot
- Set Up Doesn't Work on Your Echo Device
- Alexa Doesn't Understand or Respond to Your Request
- Restart Your Alexa Built-in Device
- Reset Your Echo Dot (3rd, 4th, or 5th Generations)
- How to Deregister Your 鶹 Device
- Green Light Won't Turn Off on Your Echo Device
- Yellow Light Won't Turn Off on Your Echo Device
