麻豆区
Customer Review
- Reviewed in Canada on April 24, 2024Now I am writing this review after almost one year of owning this screwdriver. Before I get into the reason for my rating (which will be revised once my support ticket is dealt with) I want to make it clear that before this screwdriver just dropping dead all of a sudden, it was my amazing!!! and I recommended it to everyone I know.
So after owning this for 10 months and using it rather frequently as I like to tinker with tech. The battery wont output or even recognize as being there anymore. I was using the screwdriver to take out the 4 screws for my PSU when I put it down took it out and went to install my new PSU.... Low and behold the screwdriver just wont turn on. Now I fully charged it prior to taking my PSU out so I knew it was fully charged but seemed weird so I plugged it back in thinking maybe its dead... somehow.... My charge cable shows 0 watts going into the device showing that the battery is no longer working.
Now I have heard alot of horror stories of how Hoto just flat out wont warranty your product if bought through amazon. So I will keep this review updated as I keep hearing back from Hoto about my support claim.
UPDATE!!!
After reaching you to Hoto tools on amazon I was asked to provide video proof of the screwdriver not working. Which did become a little difficult as amazon does not allow you to upload videos larger than 10MB. So I had to upload it my video to youtube/google drive. However after they had reviewed the video I was informed that I would be getting a brand new one sent out that should arrive in 5 days. No need to send back the old dead screwdriver either.
Well after 2 days the screwdriver arrived in the mail. They had sent be a brand new sealed in box one. So thank you HOTO TOOLS for the extra carry case, bits, and an upgraded model of the screwdriver!!!
It is rather apparent that the model that I bought last year isnt in production as the gears feel different, the feel is different, and the screwdriver is much more responsive.
All in all amazing experience from an already incredible screwdriver. I was already highly recommending this screwdriver to everyone I know and after this experience I will continue doing so.
