We bought our toaster oven in September 20th. It was a reconditioned amazon purchase. Within 2 weeks, the front glass cracked after a roast use. Immediately I reached the Cosori Warranty service (the toaster oven has a 2 year limited warranty). The representative Sophie Wu promptly answered our questions and sent out a brand new toaster oven for us. It arrived today. We're really happy with the efficiency of the Cosori Team to take care of the problem.
We bought our toaster oven in September 20th. It was a reconditioned amazon purchase. Within 2 weeks, the front glass cracked after a roast use. Immediately I reached the Cosori Warranty service (the toaster oven has a 2 year limited warranty). The representative Sophie Wu promptly answered our questions and sent out a brand new toaster oven for us. It arrived today. We're really happy with the efficiency of the Cosori Team to take care of the problem.