Customer Review

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  David

  2.0 out of 5 stars Everything looks working as described but not able to detect my Zigbee smart plugs

  Reviewed in Canada on May 17, 2025

  �鶹�� Vine Customer Review of Free Product( What's this? )

  This is a Zigbee smart hub that suppose to work with Zigbee devices via Zigbee wireless protocol and connect to smart home solutions via Wi-Fi. It has a simple USB power connector that can be plugged into any USB-A power adapter of USB-A port on computer. After installed the app on my iPhone, I can see the smart hub. However, I cannot make it detect my Zigbee smart plugs. The app shows it is scanning but can’t find any Zigbee device near it until timed out. There are many devices listed in the app that will work with this Zigbee hub but unfortunately my Eightree Zigbee smart plug is not in the list. My Zigbee smart plug support Zigbee 3.0 protocol. I am not able to find what is the supported version of Zigbee protocol by this Zigbee smart hub from either the package/manual of the product or from the product website.
  I am disappointed by the limited support device list and lack of information of the product. Don’t get disappointed too unless you are sure you have the Zigbee device that it supports.

  

  

  David

  2.0 out of 5 stars

  Everything looks working as described but not able to detect my Zigbee smart plugs

  
  Reviewed in Canada on May 17, 2025

  This is a Zigbee smart hub that suppose to work with Zigbee devices via Zigbee wireless protocol and connect to smart home solutions via Wi-Fi. It has a simple USB power connector that can be plugged into any USB-A power adapter of USB-A port on computer. After installed the app on my iPhone, I can see the smart hub. However, I cannot make it detect my Zigbee smart plugs. The app shows it is scanning but can’t find any Zigbee device near it until timed out. There are many devices listed in the app that will work with this Zigbee hub but unfortunately my Eightree Zigbee smart plug is not in the list. My Zigbee smart plug support Zigbee 3.0 protocol. I am not able to find what is the supported version of Zigbee protocol by this Zigbee smart hub from either the package/manual of the product or from the product website.
  I am disappointed by the limited support device list and lack of information of the product. Don’t get disappointed too unless you are sure you have the Zigbee device that it supports.

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