Customer Review

• 

  Nicolas

  4.0 out of 5 stars Works well but difficult to install

  Reviewed in Canada on March 1, 2025

  Verified Purchase

  Tricky to install on our main1/4 turn water valve, perhaps because it’s diameter is larger than most water valve. It was difficult to secure without the valve tilting.
  >> A valve with two attachment points would work better.
  
  Additionally, once installed, it would not connect to the camera hub G3.
  >> you first need to update the hub firmware through the Aqara App (Profile > Firmware Update). This will allow you to connect the valve to the hub. Then you can update the firmware of the valve. Once done, it worked fine.
  ** Aqara should provide a note in the box or in the instructions manual that firmware updates are required, as I lost valuable time finding this out.
  
  Surprisingly strong mechanism by Aqara as our valve is not that easy to turn.

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