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Customer Review
- Reviewed in Canada on August 31, 2023Update #2 08-13-2024: Replacement Product began malfunctioning less than a year in, this time with regular overheat warnings only charging at 75W with THEIR cable. I contacted Anker who first respond with an AI bot, then apologize for responding with AI bot, then apologize as the product is not covered under warranty since its a replacement (...blah blah, apologies...blah blah...have a nice day!). I highly recommend NOT buying Anker products as it stands, both their product quality and customer service are BS and still riding the wave of what they were years ago.
Update 09/12/2023: While my criticism of the physical aspects / materials of the unit remain, the replacement functions normally and charges iPhone / iPad at their limit of ~35W. The unit also charged up normally this time. Anker customer service is also great and hassle free.
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I began noticing issues with this unit right away - while first charging it up I checked it and it was at ~75% with 75 min or so remaining to fully charged, but then 10 min later it said 100% battery, which I found odd.
Then while charging iPhone 14 Pro max it would only charge at around 10-18W, dropping from 100% battery to 84% while only having charged the phone itself a few percentage points. Extremely inefficient and not at all a reflection of the advertised specs. I'm not even sure if the display information is accurate at this point.
The unit is made entirely of plastic that looks like metal, which again, for the price of $200 CAD is absurd to me. The front display, which from product photos gives the impression of a large OLED display, is in fact a giant black facade with a small squared off LCD display at the top, which sticks out like a sore thumb when the display is on as you can see the illuminated square boundary of the screen within the black plastic. The display quality itself is also pixelated and subpar (I mean, you can buy a budget smartphone with a decent display for the price of this unit, right?)
