I purchased a Kenwood KMR-M328bt from a different retailer for my SxS and want a remote control face so I purchase the KCA-RC55MR unit. I received an item fairly fast but to my surprise it was the next step down. Upon contacting the seller. The issue was fixed rather fast hence why I only took 1 star off for the error. Should I need anything else from them I would do it without hesitation. They were quick to reply and fix the error.