They sent me more clips and an alternative holder and then sent me a USB C when I let them know the BRONCO 12v was in the trunk and the cable was not long enough for me, What a brilliant service and team on the responses and fixes WOW - the product was easy to set up and I will see the next months how it performs but so far I feel it is good and I can rely on them - recommend for sure and will buy and upgrade with them after this it is all about service and product and I endorse these people