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Customer Review
- Reviewed in Canada on September 14, 2023Once it works, it works well for a home or small business office. The price is right too. BUT, at least with a Mac, the rigmarole they make you go through is as frustrating, as many several other users have already observed. The instructions you require are on two information sheets; you gotta go back and forth between them. WHY ARE THEY NOT ON 1 BLOODY PAGE? Yes, It does all work once you get the hang of it {over an hour in my case).
Later, if you want to add a second computer, you have to start from absolute scratch! The printer doesn't even recognize that your second computer already is on your network.
This should make things a lot easier:
Make sure your computer is on, but do not activate HP smart yet.
1. Label the buttons on the printer. They're normally virtually invisible.
2. If it's been on for a while, Press X to exit sleep mode
3. press i for 5 seconds. The indicators should light up. It's the only time you will see them.
4 Simultaneously press the wireless button on top (with a pencil eraser) and X
5 Go to your computer and open HP Smart.
6. Follow directions to to add a new printer. It should work.
P.S. You do not have to waste time signing up with them. That's just to sell you their ink, unless you wish to buy it. It might be a good deal if you print 1500 sheets per month.
You're welcome.
