Xbox works great, I received it with the family lock code still on it, called Microsoft and through a chat they helped me remove it. I recommend going through this process, quite simple and it will remove the family lock code if there is one on it. Would have liked the machine to be restored to factory settings when received. It had people’s name, gamer profile, games purchased and info still on it. Received a controller that does not work. I would really like to be sent a new controller that works.