My last samsung was decades old, I'm a senior with no interest with having a computer on my ear lol I am very pleased this phone, came in original box, battery lasts a long time, easy to read screen, nice pictures....I can't find anything wrong with it. It didn't come with an adapter so I ordered one along with an extra cord as nothing I have here would work. I did set it up myself, turn it on and the phone walks you thru each step. My old hands that aren't very steady struggled putting my SIM card in, if I ever need to change that I will totally get someone to help lol