Canada Post lost my initial order, but after contacting the seller, they immediately sent a replacement. Obviously, this is not the sellers fault, so no blame there. I've spent the past 48 hours with the computer and so far I'm quite impressed. It's super fast, the screen is beautiful, there are 2 minor blemishes on the body, but barely noticeable. It has limited graphics power, but it's not a gaming PC; no issues watching movies or videos. I really like how the buttons have tiny lights at the bottom of them, makes typing in low-light conditions a breeze. All in all, I love this little unit.