Customer Review

• 

  Luanne santos

  5.0 out of 5 stars Possibly defective?

  Reviewed in Canada on June 1, 2025

  Verified Purchase

  The media could not be loaded.

  As you can see, it’s really only making 4-5 ice cubes out of the 9 it should be making. Not sure if it’s defective or not. Sadly will update if anything changes.
  
  Update : Seller reached out to me immediately in hopes to find a solution to my problem. I did all the necessary steps again to clean my unit, Turns out I did have a defective unit. But the customer service was great. They sent me a new unit right away. I made sure to let the unit sit for a whole day for the coolant to settle. Did a self clean cycle, and right away the first batch of ice cubes I had 9 right away. Now that the unit is working properly, I can say it’s made such a. Difference. A lot more ice is being made, and the sizes are all uniform. Overall, I am super happy with the new unit. And I’ve changed my 1-2 star to 5 star rating.
  
  Thank you again!!

  9 people found this helpful

  Helpful

  Report Permalink

  Showing 0 comments

  There was a problem loading comments right now. Please try again later.

  ---