Customer Review

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  HDThumper

  5.0 out of 5 stars Quality Control Issues, 4K Disc Has Radial Scratches! (UPDATED)

  Reviewed in Canada on March 30, 2024

  Verified Purchase

  Edit: My third disc FINALLY had no scratches and played from start to finish. Rating updated.
  
  Original review:
  
  The movie is one of my favorites, but there seems to be a serious quality issue where these discs are being pressed. I ordered The Abyss 4K and finally received my copy after a couple weeks delay, but the disc had radial / circular scratches. Not sure if it's due to stacking the discs (a bad practice imho) or a separate issue (I suspect the latter) but radial scratches cause read errors in players. Sometimes you can get beyond it by skipping to the next chapter, but who wants that? Not me. My replacement disc was delivered quickly the next day, but the SAME PROBLEM affected the replacement disc! I'll now get a refund and will order at a later time. Hopefully by then the issue will have been resolved. I'll update my review then, but for now, this release will get 1 star out of 5. Very disappointed.

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