A friend of mine highly recommended buying this steam mop because it worked wonders for her. However, I experienced completely the opposite. It leaves terrible streaks - and there is a troubleshooting section about streaks - that reads 'if you have oiled floors / or shiny floors it's going to streak'. I have pretty standard linoleum floors in my kitchen. And they are now streaked. Like REALLY streaked. The other part, no actual floor cleaner can be used. So if there is any grease or residue on your floors...or even dirt...this mop simply steams it. DOES NOT CLEAN IT. Is it for getting wrinkles out of my floors? I don't know. I'm so confused. Honestly just go buy a $5 mop and bucket and call it a day. Your floors will be loads cleaner than a wet steam mop cleaning, Oh, and it comes with this 'freshener pad' to give off the scent illusion that you've cleaned your floors...but again, it just smells clean. So bizarre.