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Customer Review
- Reviewed in Canada on August 31, 2024Using the Hatch app results in failed connections about 60 percent of the time - the app rather absurdly declares that "your phone is not connected to the internet" when it can't find the Hatch. Exactly one retry in the app works every time. No one thought to program connection retries? No other WiFi device in the home has this problem.
"Routines" let you do timed transitions between light and sound configurations, which sounds great, but it maxes out at 2 stages. If you want to, say, progressively fade the light down over an hour, too bad! Audio transitions are abrupt and not cross-faded, so going from a beach sound to white noise is sudden and will absolutely startle your baby, as it did ours before we just gave up on staged routines altogether.
The lack of attention to detail here is a theme: You can choose white noise and brown noise, but not pink noise, you can't turn off the backlit clock as part of a routine, you can't adjust the transition time between stages, etc.
They ask you to pay for a "Hatch+" subscription for lullabies and other ambiences, but you can accomplish that with a cheap smart speaker using a streaming service you have already.
Using the Hatch app results in failed connections about 60 percent of the time - the app rather absurdly declares that "your phone is not connected to the internet" when it can't find the Hatch. Exactly one retry in the app works every time. No one thought to program connection retries? No other WiFi device in the home has this problem.
"Routines" let you do timed transitions between light and sound configurations, which sounds great, but it maxes out at 2 stages. If you want to, say, progressively fade the light down over an hour, too bad! Audio transitions are abrupt and not cross-faded, so going from a beach sound to white noise is sudden and will absolutely startle your baby, as it did ours before we just gave up on staged routines altogether.
The lack of attention to detail here is a theme: You can choose white noise and brown noise, but not pink noise, you can't turn off the backlit clock as part of a routine, you can't adjust the transition time between stages, etc.
They ask you to pay for a "Hatch+" subscription for lullabies and other ambiences, but you can accomplish that with a cheap smart speaker using a streaming service you have already.Images in this review
