Nothing wrong with the vendor as it came out very well - it was not sealed, but a screw off lid and there the powder is. It almost looks grey - certainly not bright white - think of newspapers or cat litter, as not really white. I have to add scented beads the wash as "officially" it just has no perfume smell at all and the laundry did not smell good at all (in my opinion). If you use a lot of it, it seems to whiten a bit. I will not get this one again.