Manufacturer | Senville |
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Place of Business | Senville Inc. 162 Brunswick Blvd, Montreal, QC. +1-800-242-4935 |
Item model number | SENA-36HF-Q9999 |
Product Dimensions | 121.92 x 101.6 x 152.4 cm; 102.06 kg |
ASIN | B00J7Y9JFW |
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Senville SENA-36HF/Q Quad Zone Mini Split Air Conditioner Heat Pump, 36000 BTU, Works with Alexa, White
Purchase options and add-ons
Brand | Senville |
Capacity | 3 Tons |
Cooling power | 9000 British Thermal Units |
Special feature | Dehumidifier, Turbo Mode |
Product Dimensions | 121.9D x 101.6W x 152.4H Centimetres |
BEE Star Rating | 5 Star |
Start year | 2023 |
Seasonal energy efficiency ratio (SEER) | 22.5 |
Colour | White |
Voltage | 220 Volts |
About this item
- PERFECT FOR MULTIPLE ROOMS: Comes with multiple indoor air handlers for individual rooms and a single outdoor unit.Enjoy individual temperature controls in each room for ideal climate control.
- ALEXA ENABLED: Use voice or app control to control your air conditioner from anywhere.Use routines to adjust temperature settings while you are away and enjoy energy savings of up to 40%.
- ULTRA HIGH EFFICIENCY: AHRI Certified Air Conditioner and Arctic Heat Pump (Up to -22 degree F/-30 degree C) Uses 208-230V,UL Listed,Works with Alexa
- DESIGNED FOR HOME & BUSINESS: Powerful performance and dependable durability with high quality design for an attractive appearance.Great for bedrooms,additions,living rooms,and even commercial applications like stores,restaurants and warehouses.
- WHATS INCLUDED: Includes indoor air handlers,outdoor condenser and installation kit with 16ft.line set and communication wire.Important note: requires professional installation.
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Product information
Technical Details
Additional Information
鶹 Rank |
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Top Brand: Senville
Product Description

Durable Performance for Home & Business
Built and engineered to last. High efficiency DC inverter compressor.
Make your Air Conditioner Smart
Senville Intelligent Eye, designed to monitor movement for better efficiency
Control from Virtually Anywhere.
Control your air conditioner for anywhere. Works with Alexa
Cooling, Heating & Dehumidifier
Enjoy complete climate control with cooling, heating and more.



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Customer Reviews |
4.4 out of 5 stars 439
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4.6 out of 5 stars 303
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4.6 out of 5 stars 303
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4.3 out of 5 stars 42
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4.3 out of 5 stars 114
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No. of Rooms | (2) Indoor Air Handlers | (2) Indoor Air Handlers | (3) Indoor Air Handlers | (3) Indoor Air Handlers | (4) Indoor Air Handlers |
Outdoor (BTU) | 18,000 BTU | 28,000 BTU | 28,000 BTU | 36,000 BTU | 36,000 BTU |
Indoor Units (BTU) | 9,000 BTU | 12,000 BTU | 9,000 BTU | 12,000 BTU | 9,000 BTU |
Works with Alexa | ✓ | ✓ | ✓ | ✓ | ✓ |
ENERGY STAR Certified | ✓ | ✓ | ✓ | ✓ | ✓ |
EER2 | 15 | 12.5 | 12.5 | 13 | 13 |
SEER2 | 25 | 23 | 23 | 23 | 23 |
Artcic Heat Pump | Up to -30°C | Up to -30°C | Up to -30°C | Up to -30°C | Up to -30°C |
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Price | $4,699.99$4,699.99 | $2,299.99$2,299.99 | $1,699.99$1,699.99 | $4,399.99$4,399.99 | $4,399.99$4,399.99 | $2,999.99$2,999.99 |
Delivery | Get it Jul 24 - 29 | Get it Jul 24 - 29 | Get it Jul 24 - 29 | Get it Jul 24 - 29 | Get it Jul 23 - 28 | Get it Jul 24 - 29 |
Customer ratings | ||||||
Sold by | Senville Canada | Senville Canada | Senville Canada | Senville Canada | Senville Canada | Senville Canada |
cooling power | 9000 btus | 36000 btus | 9000 btus | 36000 btus | 48000 btus | 24000 btus |
floor area | 1800 square feet | 1800 square feet | — | 2000 square feet | — | 1250 square feet |
control method | application | application | application | remote | remote | remote |
power source | Corded Electric | DC | DC | DC Inverter | Electric | Corded Electric |
special feature | Turbo Mode, Dehumidifier | Alexa Enabled, Inverter Technology | Alexa Enabled | Inverter Compressor | Inverter Technology, Remote Controlled, Dehumidifier, sleep mode | Heating & Cooling Function, Inverter Compressor, Dehumidifier, Remote Controlled |
energy star | 5 Star | 5 Star | 3 Star | Cold Climate Energy Star | Cold Climate Energy Star | Cold Climate Energy Star |
model name | SENA 36HF | LETO Series | AURA Series | Central Mini Split System | Central Mini Split System | 2 ton Split System |
voltage | 220 volts | 220 volts | 220 volts of direct current | 230 volts | 220 volts | 220 volts |
wattage | 10559 watts | 4270 watts | 100 watts | — | 4690 watts | 1965 watts |
SEER rating | 22.5 | 17.5 | 28 | 16 | 16.5 | 18.3 |
weight | — | — | 95.7 pounds | 139 pounds | 320 pounds | 205 pounds |
Brands in this category on 鶹
Customer reviews
Reviews with images

Works great. Definately recommend
Top reviews from Canada
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- Reviewed in Canada on November 16, 2022Verified PurchaseThis is something that a person with mechanical aptitudes can successfully install, with help from online videos.
The one thing that was not explained was how to properly vacuum purge the system.
= make sure all high and low pressure
"hex" shut offs are turned on at the supply and return lines where the copper lines attach to the compressor ( outside unit) before opening the main (upper) shut offs to pressurized the system, otherwise you are not purging the A/C compressor circuit
- Reviewed in Canada on July 16, 2024Verified PurchaseThe most high effeciency product that I have seen in life.
- Reviewed in Canada on June 22, 2022Verified PurchaseI ran into some issues that I created myself and Sam at Senville tech. support was awesome. He listened and responded to what I said and solved the issue on the phone. Four handles with two different compressors all problems resolved. Thank You Sam Tony.
- Reviewed in Canada on January 8, 2020Verified PurchaseGreat unit very helpful seller. I installed my self but books are for multiple models so a little confusing.
I have used now for about a month and it even worked when temperature was down at - 18 degrees Celsius .
I had one of the 4 units changed when I ordered to a ducted one. The ducted one seems to work even better. Used the ducted one to split between small bathroom and a hall way.
5.0 out of 5 starsGreat unit very helpful seller. I installed my self but books are for multiple models so a little confusing.Works great. Definately recommend
Reviewed in Canada on January 8, 2020
I have used now for about a month and it even worked when temperature was down at - 18 degrees Celsius .
I had one of the 4 units changed when I ordered to a ducted one. The ducted one seems to work even better. Used the ducted one to split between small bathroom and a hall way.
Images in this review
- Reviewed in Canada on September 14, 2020Verified PurchaseInstalled in rental house and very happy as is tenant. Quiet and problem free! Thank you senville. Works perfect in summer and winter. Install is well explained and only gripe is linesets should be longer, 25' instead of 16'. Vacuuming of sys must be done by qualified contractor for warranty to be valid. Unit is easy on hydro bill. Bought one for my house as well.
- Reviewed in Canada on July 25, 2020Verified PurchaseSo far it’s perfect I is very quiet both inside and out I replaced my 12000 btu and 14000 btu portable A/C that would not cool my home unless it was on 24h a day now it cools in 1 h it awesome
- Reviewed in Canada on November 18, 2017Verified PurchaseGreat System. Great transaction. Very helpful CS. :)
- Reviewed in Canada on September 12, 2023First off, I’m a very satisfied customer! Other than misleading instructions as to the inside backing plate layout, the fact the line set is not precharged (my fault when ordering) and that the Leto will only heat to -15 Celsius (again, my fault, and we have a newer furnace that works just fine) I’m pretty happy. I had to get my HVAC guy to come over to do final connections, vac and pressure testing, and charge the lines.(refrigerant comes inside the unit). He was impressed by how much cold was blowing out of the air handler, and how quiet the condenser is. I was going to give four stars, but considering the difference our 24,000 btu unit makes in our lives, I had to give it 5 stars.
Top reviews from other countries
- Alexander A UmanzorReviewed in the United States on August 12, 2024
5.0 out of 5 stars Works great!
Verified PurchaseI enjoyed installing my quad mini-split system as a home improvement project. It took me longer than usual time due to not having all the tools for drilling, cutting and flaring lines, and also didn't measure my lines correctly. The wall unit installation was the easiest. However, be prepared to spend a little extra on line covers, and electrical installation if you're not an electrician. Luckily, the HVAC technician that I hired was very knowledgeable and charged me $750 for electrical installation to the panel, and doing initial vacuuming of the lines. The units exceed my expectation. They look great and are way quieter than window AC. They also cool down the house real fast. I was also able to connect my units to Alexa and I'm real happy that this summer my house will be a lot more cooler. To me is worth the investment compared to $15,000 estimates that I received. If you have common sense and are crafty, you can install the units yourself. I really recommend this product. Also, call Senville to let them know the line sizes you need. All the units bought in 鶹 come with standard 15 ft lines. For my large house, I had to order two additional 50 ft and one 25 ft, which I wished I had since the beginning since Senville will charge you additionally for the extra lines, so let them know. Hope this helps!
- JohnReviewed in the United States on May 6, 2024
5.0 out of 5 stars Great Customer Service!
Verified PurchaseI recently purchased a 4 room unit. The system arrived on time. I installed the units and while evacuating the coolant lines, I found a leak in one of the indoor units. I stopped the installation process and contacted Senville support. I spoke to two representatives and was told to email a copy of my original receipt. I had a replacement unit in 4 days!! No hassle, no game of 20 questions. Just describe the problem, and "Ok, we'll take care of that". I never fault a company for a mistake, it's how the mistakes are handled is what makes the difference. I will be ordering from Senville again, without question.
- ScottyNOdontReviewed in the United States on May 26, 2020
5.0 out of 5 stars Just buy it. Worth every penny!
Verified PurchaseBLUF Bottom line up front. Cheap, great A/C, average dude can install. Take your time, read the instructions! Call Senville directly for proper units to buy before you buy. Also make sure you buy the right sized copper linesets. This review will show for all the Senville A/C units, as well as questions answered. Don’t believe all the answers, I had to do a lot of my own research to get the correct info. Not all indoor/outdoor units are the same. Different voltages, btu’s, lineset lengths and sizes etc. My review is based on the 4 zone 36000 btu unit. I ended changing my original order to a 4 zone, 3 9000btu and 1 18000 btu. Works great!!!!!!! When in doubt call Senville directly! Goodluck!
- Chad RobertsReviewed in the United States on December 1, 2022
3.0 out of 5 stars Works great when it works
Verified Purchase4 zone unit was installed in March 2022 and worked great all through the summer. The heater was turned on in early October and worked great the first night. After a few days of nice weather and not needing the unit, we turned the air conditioning back on and it would not cool. After several emails with customer service I had to call a repair man out. He said it was low on charge but could not find a leak anywhere but said there was oil on one of the charging ports. He recovered the 410A, put in a new valve on the port with the oil and pulled a vacuum and it held with no issue. He recharged the system and everything seemed to work great again. Two weeks go by and no cool air again. Called a different company to come look and they said that the charge ports are covered in oil and the unit is low on refrigerant. I informed him of what the last technician found and showed him which port it was that the valve was changed in. He ended up replacing all the valves and vacuuming and recharging the system. Has been three weeks and all seems good. All the repairs and recharging cost me $500 the first time and $800 the second. Senville customer service was notified of the repairs and costs to fix the faulty parts and did not respond but did close out the ticket and send an email saying I never responded to them. Customer service sucks bad so if you buy one of these beware that they use subpar valves and are zero help when getting the unit fixed.
- Mariano AlemanReviewed in the United States on August 1, 2024
4.0 out of 5 stars Very quiet and cold
Verified PurchaseThe media could not be loaded.
Mariano AlemanVery quiet and cold
Reviewed in the United States on August 1, 2024
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