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Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth
Audible Audiobook
– Unabridged
鶹
Business relationships are still dominated by a narrow perspective—trying to match products to customer needs and making deals. It's a buyer-seller relationship built on a transactional mindset, and it's not how you should be doing business.
There's a better way—orchestrating growth—in which suppliers and customers collaborate to build strategies and grow together. Christoph Senn and Mehak Gandhi lay out the Triple Fit Strategy framework, which will help you escape the product-centric mindset and put customers at the heart of your business strategy. Based on a hands-on tool set, Triple Fit ensures that customer and supplier are aligned across three areas: planning, execution, and resources. The Triple Fit canvas, a diagnostic and action framework, provides a systematic approach that every account manager and sales team can use to boost business results. Companies who use it can contribute ten times more to their customers' success and can double account values in less than three years.
What's more, the Triple Fit Strategy helps sales and business leaders better understand the health of their customer relationships and allocate resources for faster breakthroughs. It's a proven approach that Senn and Gandhi have implemented with hundreds of companies over twenty-five years and validated with data from more than ten thousand cases.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
- Listening Length6 hours and 18 minutes
- Audible release dateNov. 18 2024
- LanguageEnglish
- ASINB0DKG178CT
- VersionUnabridged
- Program TypeAudiobook
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Product details
Listening Length | 6 hours and 18 minutes |
---|---|
Author | Christoph Senn, Mehak Gandhi |
Narrator | Christopher P. Brown |
Audible.ca Release Date | November 18 2024 |
Publisher | Ascent Audio |
Program Type | Audiobook |
Version | Unabridged |
Language | English |
ASIN | B0DKG178CT |
鶹 Rank |
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Top reviews from Canada
Top reviews from other countries
- Alan WeinsteinReviewed in the United States on December 6, 2024
5.0 out of 5 stars A must read if you want to build lasting relationships with strategic customers!
Verified PurchaseThe "Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth" provides the perfect roadmap for any Key Account Manager looking to build partnership with their account and grow sales.
The focus on aligning customer needs, organizational capabilities, and market dynamics, while emphasizing the importance of understanding and meeting customer expectations, sets the proper tone for putting these principles in to practice; and the case studies throughout the book are extremely helpful in illustrating these concepts and showing real-world applications.
Overall, I highly recommend "Triple Fit Strategy" to anyone looking to take their customer relationships to the next level and drive growth in their business; and applaud Christoph Senn and Mehak Gandhi for the ability to take this challenge and provide valuable insights and practical strategies for enhancing customer relationships.
A must read indeed!
- öReviewed in Germany on November 26, 2024
5.0 out of 5 stars Spot on global Business
Verified PurchaseAbsolutely astonishing how Christoph Senn and Mehak Gandhi managed to boil maybe the biggest challenge of global business down into a hands on recipe, which is approved many times in real life! Expressing my sincere appreciation for this piece of pragmatic work turning strategy into results! It works.
- ThomasReviewed in Germany on November 22, 2024
5.0 out of 5 stars A great framework for building strategic relationships with your top customers
Verified PurchaseThe Triple Fit Strategy framework is the silver bullet for true value co-creation with your strategic customers, building resilient and long-lasting relationships. It is not just another academic textbook; it was written by practitioners for practitioners with many insightful examples. A must read for every top sales executive.