Item Weight | 147.7 Pounds |
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Specific Instructions for Use | Professional |
Form Factor | Mini-Split |
Specifications | Energy Star |
Assembly Required | No |
Type of Guarantee | 2 Year Parts / 7 Year Compressor Limited Warranty |
Batteries Required | No |
Included components | Indoor Air Handler / Outdoor Compressor / Line Set Kit / Remote Control |
Import | Imported |

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Senville SENA-36HF/D Dual Zone Mini Split Air Conditioner Heat Pump, 36000 BTU, Works with Alexa, White
Purchase options and add-ons
Brand | Senville |
Capacity | 3 Tons |
Cooling power | 36000 British Thermal Units |
Special feature | Alexa Enabled |
Product Dimensions | 121.9D x 101.6W x 152.4H Centimetres |
BEE Star Rating | [Predicted: Energy Star certified] |
Start year | 2023 |
Seasonal energy efficiency ratio (SEER) | 22 |
Colour | White |
Voltage | 220 Volts (DC) |
About this item
- 22.5 SEER - With Heat Pump, Turbo Mode, Ionizing Air Filter, Dehumidification, Timer Function, Follow Me Function
- 2 x 18000BTU Indoor Units - 1 x 36000BTU Outdoor Unit - 2 x Remote Controls
- Inverter Technology - Help to Reduce Energy Consumption by Up to 30%. It Also Helps to Extend Heating Capacity up to -30ºC / -22ºF
- Includes Basic Installation Kit with a 16-Foot Line Set and Additional Accessories
- Industry Leading 10 Year Warranty on Compressor / 5 Year Warranty on Parts
Frequently bought together

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Product Description

Durable Performance for Home & Business
Built and engineered to last. High efficiency DC inverter compressor.
Make your Air Conditioner Smart
Senville Intelligent Eye, designed to monitor movement for better efficiency
Control from Virtually Anywhere.
Control your air conditioner for anywhere. Works with Alexa
Cooling, Heating & Dehumidifier
Enjoy complete climate control with cooling, heating and more.



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Senville 28,000 BTU Triple Zone Smart Mini Split System, Works with Alexa
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Senville 36,000 BTU Triple Zone Smart Mini Split System, Works with Alexa
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Senville 36,000 BTU Four Zone Smart Mini Split System, Works with Alexa
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Customer Reviews |
4.4 out of 5 stars 442
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4.6 out of 5 stars 305
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4.6 out of 5 stars 305
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4.3 out of 5 stars 42
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4.3 out of 5 stars 115
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No. of Rooms | (2) Indoor Air Handlers | (2) Indoor Air Handlers | (3) Indoor Air Handlers | (3) Indoor Air Handlers | (4) Indoor Air Handlers |
Outdoor (BTU) | 18,000 BTU | 28,000 BTU | 28,000 BTU | 36,000 BTU | 36,000 BTU |
Indoor Units (BTU) | 9,000 BTU | 12,000 BTU | 9,000 BTU | 12,000 BTU | 9,000 BTU |
Works with Alexa | ✓ | ✓ | ✓ | ✓ | ✓ |
ENERGY STAR Certified | ✓ | ✓ | ✓ | ✓ | ✓ |
EER2 | 15 | 12.5 | 12.5 | 13 | 13 |
SEER2 | 25 | 23 | 23 | 23 | 23 |
Artcic Heat Pump | Up to -30°C | Up to -30°C | Up to -30°C | Up to -30°C | Up to -30°C |
Product information
Technical Details
Additional Information
ASIN | B00UV3LLB8 |
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Customer Reviews |
4.0 out of 5 stars |
鶹 Rank |
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Date First Available | April 6 2013 |
Manufacturer | Senville |
Place of Business | SAINT-LEONARD, QUEBEC H1P1A5, CA |
Feedback
Top Brand: Senville
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This Item ![]() Senville SENA-36HF/D Dual Zone Mini Split Air Conditioner Heat Pump, 36000 BTU, Works with Alexa, White | Recommendations | |||||
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Price | $4,399.99$4,399.99 | $2,299.99$2,299.99 | $4,699.99$4,699.99 | $2,799.99$2,799.99 | $1,899.99$1,899.99 | $4,399.99$4,399.99 |
Delivery | Get it Jul 29 - Aug 1 | Get it Jul 29 - Aug 1 | Get it Jul 29 - Aug 1 | Get it Jul 29 - Aug 1 | Get it Jul 29 - Aug 1 | Get it Jul 29 - Aug 1 |
Customer ratings | ||||||
Sold by | Senville Canada | Senville Canada | Senville Canada | Senville Canada | Senville Canada | Senville Canada |
cooling power | 36000 btus | 36000 btus | 9000 btus | 33000 btus | 12000 btus | 36000 btus |
floor area | 2000 square feet | 1800 square feet | 1800 square feet | — | — | 2000 square feet |
control method | application | application | application | application | remote | remote |
power source | DC | DC | Corded Electric | DC Electric | Corded Electric | DC Inverter |
special feature | Alexa Enabled | Alexa Enabled, Inverter Technology | Turbo Mode, Dehumidifier | Alexa Enabled | Energy Efficient,Dehumidifier | Inverter Compressor |
energy star | [Predicted: Energy Star certified] | 5 Star | 5 Star | Energy Star | Energy Star | Cold Climate Energy Star |
model name | Multi-Zone Series | LETO Series | SENA 36HF | AURA Series | SENA-12HF/ID | Central Mini Split System |
voltage | 220 volts of direct current | 220 volts | 220 volts | 220 volts of direct current | 220 volts of direct current | 230 volts |
wattage | — | 4270 watts | 10559 watts | 2750 watts | 3391.21 watts | — |
self-timer duration | 60 minutes | 60 minutes | 60 minutes | — | — | — |
SEER rating | 22 | 17.5 | 22.5 | 19.5 | 21.5 | 16 |
Brands in this category on 鶹
Customer reviews
Customers say
Customers like the performance, heating, and quiet operation of the air conditioner. They mention it works well, heats well, and is quiet. However, some customers have mixed opinions on the installation.
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Customers are satisfied with the performance of the air conditioner. They mention it works very well and the heat pump is as expected.
"...Works flawlessly then." Read more
"...Very quite unit, and works above and beyond my expectations..." Read more
"heat pump is as expected..." Read more
Customers like the heating performance of the air conditioner. They mention it heats well, is quiet, and the heat pump is a benifit.
"So far so good. Quiet. Cold. Easy to use...." Read more
"Very nice unit ,wasn’t too hard to install , heats well ,hopefully works longer than my 13000$ heat pump .so far very satisfied." Read more
"...Very quiet and the heat pump is a benifit" Read more
Customers have mixed opinions about the installation of the air conditioner. Some mention it's easy to use, while others have difficulty installing the accessories.
"So far so good. Quiet. Cold. Easy to use...." Read more
"not installed yet" Read more
"Very nice unit ,wasn’t too hard to install , heats well ,hopefully works longer than my 13000$ heat pump .so far very satisfied." Read more
"...Well made unit I installed with my son in 6 hrs." Read more
Reviews with images

Not worth the hassle
Top reviews from Canada
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- Reviewed in Canada on July 23, 2020Verified PurchaseSo far so good. Quiet. Cold. Easy to use. Only issue was the wire set was a bit short and the drain line had a puncture in it so it leaked.
When setting up wifi disable the cellular network on your phone. Works flawlessly then.
- Reviewed in Canada on October 17, 2019Verified PurchaseVery nice unit ,wasn’t too hard to install , heats well ,hopefully works longer than my 13000$ heat pump .so far very satisfied.
- Reviewed in Canada on June 6, 2019Verified PurchaseLike it very much ounce installed
Sixteen feet tubing too short for dual diffuser
Very quiet and the heat pump is a benifit
- Reviewed in Canada on March 22, 2020Verified PurchaseI would buy again, can control blower with Cell phone. Very quite unit, and works above and beyond my expectations...
- Reviewed in Canada on April 18, 2023Verified PurchaseGarbage no one works on them amazon don't back up warranty.
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Reviewed in Canada on July 12, 2020Verified PurchaseFonctionne très bien. J'ai même installé le wifi sur mon cellulaire. Tout est parfait. Merci.
- Reviewed in Canada on September 4, 2020Verified Purchasenot installed yet
- Reviewed in Canada on December 31, 2020Verified PurchaseThe installation process gave me such a headache! I booked a professional hvac to have him Install this product for me, in which he was having such a difficulty installing the accessories, due to unable to pair with the product. One inside unit I received was actually broken with leakage problem. After contacting this seller, They agreed to sent me a new inside unit, BUT have me paying the extra shipping fee. Which is totally unfair! Not to mention having to pay double the money for the professional hvac to install it at different date for me. Not a pleasure purchase! Would not recommend.
The installation process gave me such a headache! I booked a professional hvac to have him Install this product for me, in which he was having such a difficulty installing the accessories, due to unable to pair with the product. One inside unit I received was actually broken with leakage problem. After contacting this seller, They agreed to sent me a new inside unit, BUT have me paying the extra shipping fee. Which is totally unfair! Not to mention having to pay double the money for the professional hvac to install it at different date for me. Not a pleasure purchase! Would not recommend.
Images in this review
Top reviews from other countries
- David L. WilsonReviewed in the United States on April 9, 2021
5.0 out of 5 stars works exactly as expected
Verified PurchaseI got the 3 ton unit for a 1000 sq ft wood frame garage in south Florida. It's overkill, but I wanted something that would cool fast when I want to work out there. A friend and I did the mechanical installation of the air handlers. We finally figured out we were missing some adapters for the lines to the compressor, but an email to Senville got them shipped right away. I had an electrician do the wiring, and got an HVAC guy to do the start up. The HVAC guy shortened the lines and pumped them down. He didn't get the low voltage wiring right, though, and the Senville tech support was very helpful via email in diagnosing and solving the problem.
I was skeptical if the WiFi feature would work, but it does, and it's great. From my phone I can start/stop both air handlers and set the temp. I can also use the remotes inside the garage. Both the indoor and outdoor units are very quiet, and inside I can only tell the air handlers are on because I can see the large temp display on their fronts.
I've since foamed the underside of the roof with 5" of insulation, and the combo makes the garage a great place to work.
- weidong zhangReviewed in the United States on July 6, 2025
1.0 out of 5 stars Don't buy Don't buy Don't buy
Verified PurchaseI bought two machines, one is 18000PTU, and hired a professional with an air conditioner license to install it. I installed it in two rooms. After the machine worked for a few hours, the room stopped cooling. After half an hour of shutting down, it restarted and started cooling again. After a few hours, it stopped cooling again. This happened every day in the two rooms. The fan of the outdoor unit also stopped automatically. It was very annoying.
weidong zhangDon't buy Don't buy Don't buy
Reviewed in the United States on July 6, 2025
Images in this review
- 鶹 CustomerReviewed in the United States on November 24, 2020
2.0 out of 5 stars not working so great
Verified PurchaseSo I just had this installed in my cabin. I have a 2200 sq foot cabin with the main great room 36x 20 with 18 ft ceilings. I mainly wanted a secondary heat source for my wood burning stove and a air conditioning unit for the summer for the great room. I called the company and asked about what I was thinking about getting and how to install it with the high ceilings. I picked the 36,000 BTU dual zone and put them on each end of the room. I was told that size was would work fine. The actually said the 24, 000 unit would work for the great room if that is all I was planning on using it for but I wanted a little extra just in case. They also said to install them at 10-14 ft high. So I bought the 36,000 btu dual zone. Had one zone on each side of the room and they are 12.5 feet high. The problem I have is that it heats the upper part fine but doesn't get down to the floor. When I go up about 3 steps I can feel the temp difference. It is about 10 degrees or more. The upstairs is perfect. Unfortunately the lower level is not. I have turned on my ceiling fans which help push the heat down and that has helped but I don't feel that should be necessary. I have played with the different louver settings but it doesn't seem to help. Also I need to keep the blower on full blast or it is even cooler. I'm quite frustrated.