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Senville Canada
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Mini Split AC & Heating System 2 Zone, 3 Zone, 4 ZoneSenville
  • Senville 18000 BTU Dual Zone Mini Split Air Conditioner Heat Pump, 1.5 Ton, 2 Zone, Works with Alexa, White
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Senville 18000 BTU Dual Zone Mini Split Air Conditioner Heat Pump, 1.5 Ton, 2 Zone, Works with Alexa, White

4.4 out of 5 stars 442 ratings

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This item is certified to work with Alexa
WORKS WITH ALEXA
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  • “Alexa, increase the thermostat.”

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Purchase options and add-ons

Brand Senville
Capacity 18000 British Thermal Units
Cooling power 18000
Special feature Alexa Enabled
Product Dimensions 31.8D x 84.3W x 68.6H Centimetres
BEE Star Rating 4 Star
Seasonal energy efficiency ratio (SEER) 22.5
Colour White
Voltage 5 Volts
Refrigerant R-454B

About this item

  • PERFECT FOR MULTIPLE ROOMS: Comes with multiple indoor air handlers for individual rooms and a single outdoor unit. Enjoy individual temperature controls in each room for ideal climate control.
  • ALEXA ENABLED: Use voice or app control to control your air conditioner from anywhere. Use routines to adjust temperature settings while you are away and enjoy energy savings of up to 40%. Built-in 24 hour timer.
  • DESIGNED FOR HOME & BUSINESS: Powerful performance and dependable durability with high quality design for an attractive appearance. Great for bedrooms, additions, living rooms, and even commercial applications like stores, restaurants and warehouses.
  • 10 YEAR WARRANTY: Backed by an industry leading manufacturer’s warranty, with 5 years on parts replacement and 10 years on compressor. Trusted quality and design by Senville, with free technical & installation support included.
  • WHAT’S INCLUDED: Includes indoor air handlers, outdoor condenser and installation kit with 16ft. line set and communication wire. Important note: requires professional installation.

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This item: Senville 18000 BTU Dual Zone Mini Split Air Conditioner Heat Pump, 1.5 Ton, 2 Zone, Works with Alexa, White
$2,599.99
Get it Jul 29 - Aug 1
Usually ships within 2 to 3 days
Ships from and sold by Senville Canada.
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$99.90
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$26.99
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Product Description

Alexa Enabled Air Conditoner

High Quality Air Conditioner

Durable Performance for Home & Business

Built and engineered to last. High efficiency DC inverter compressor.

Multi Function Heating & Cooling

Make your Air Conditioner Smart

Senville Intelligent Eye, designed to monitor movement for better efficiency

 Control from Virtually Anywhere.

Control from Virtually Anywhere.

Control your air conditioner for anywhere. Works with Alexa

Multi Function Heating Cooling

Cooling, Heating & Dehumidifier

Enjoy complete climate control with cooling, heating and more.

Mini Split Multi Zone
Control Your AC from Anywhere
smart mini split
Senville 18,000 BTU Dual Zone Smart Mini Split System, Works with Alexa
Senville 28,000 BTU Dual Zone Smart Mini Split System, Works with Alexa
Senville 28,000 BTU Triple Zone Smart Mini Split System, Works with Alexa
Senville 36,000 BTU Triple Zone Smart Mini Split System, Works with Alexa
Senville 36,000 BTU Four Zone Smart Mini Split System, Works with Alexa
Customer Reviews
4.4 out of 5 stars 442
4.6 out of 5 stars 305
4.6 out of 5 stars 305
4.3 out of 5 stars 42
4.3 out of 5 stars 115
No. of Rooms (2) Indoor Air Handlers (2) Indoor Air Handlers (3) Indoor Air Handlers (3) Indoor Air Handlers (4) Indoor Air Handlers
Outdoor (BTU) 18,000 BTU 28,000 BTU 28,000 BTU 36,000 BTU 36,000 BTU
Indoor Units (BTU) 9,000 BTU 12,000 BTU 9,000 BTU 12,000 BTU 9,000 BTU
Works with Alexa
ENERGY STAR Certified
EER2 15 12.5 12.5 13 13
SEER2 25 23 23 23 23
Artcic Heat Pump Up to -30°C Up to -30°C Up to -30°C Up to -30°C Up to -30°C

Product information

Technical Details

Item Weight ‎150 Pounds
Form Factor ‎Split System
Specifications ‎Energy Star, AHRI, ETL Listed
Assembly Required ‎No
Type of Guarantee ‎5 years parts & 10 years compressor limited warranty. Professional installation required for warranty to be valid. Warranty does not cover labor, and is for parts replacement only. Replacement parts are available for purchase, outside of warranty.
Batteries Required ‎No
Import ‎Imported

Additional Information

ASIN B00UV3LL1S
Customer Reviews
4.4 out of 5 stars 442 ratings

4.4 out of 5 stars
鶹 Rank
Date First Available March 5 2015
Manufacturer Senville
Place of Business SAINT-LEONARD, QUEBEC H1P1A5, CA

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Senville 18000 BTU Dual Zone Mini Split Air Conditioner Heat Pump, 1.5 Ton, 2 Zone, Works with Alexa, White


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Senville 18000 BTU Dual Zone Mini Split Air Conditioner Heat Pump, 1.5 Ton, 2 Zone, Works with Alexa, White
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Price$2,599.99$2,299.99$1,899.99$799.99$2,799.99$3,199.99
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Get it Jul 29 - Aug 1
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Customer reviews

4.4 out of 5 stars
442 global ratings

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Customers say

Customers like the heating performance, quiet operation, and quality of the air conditioner. They mention it works well in hot weather, provides some heat, and is top of the line. Customers also appreciate the value for money, easy installation, and energy efficiency.

21 customers mention "Heating performance"21 positive0 negative

Customers are satisfied with the heating performance of the air conditioner. They mention it works well, is energy efficient, and heats and cools the required areas with ease. Some also say it works extremely well.

"Good heat pump" Read more

"...Split air heat pump doesn't suck in outside air, so it isn't bringing in outside pollutants, nor defeating itself trying to cool the warm air it..." Read more

"...backup baseboard heaters to keep things cozy the the heat pump is still providing some heat!..." Read more

"...The spring and summer were fantastic, the unit heated then cooled as temperatures rose. It was quiet and energy efficient...." Read more

16 customers mention "Quiet operation"15 positive1 negative

Customers like the quiet operation of the air conditioner. They mention it provides a whisper-quiet flow of cool or warm air.

"...heat even when outside temps were in the lower minus 20's C. Very quiet operation. Nice even heat from ceiling cassette." Read more

"...It isn't like normal AC units. I don't get the noise, AC smell, or bad air smell. I get whisper quiet flow of cool or warm air...." Read more

"Impressed with the quality and value. Super quiet" Read more

"...I installed the holder on the wall. Also the air handlers are even quieter and the filters are top mounted and easily removed for cleaning...." Read more

7 customers mention "Quality"7 positive0 negative

Customers are satisfied with the quality of the air conditioner. They mention it's top of the line and super quiet.

"Impressed with the quality and value. Super quiet" Read more

"...All units are really good and strong." Read more

"...Thanks for a good product!" Read more

"...No noise at all inside and outside. Top of the line and half the price. Highly recommend!!!!" Read more

7 customers mention "Value for money"7 positive0 negative

Customers are satisfied with the value for money of the air conditioner. They mention it's a great item and installs as a sole heat and A/C source.

"Impressed with the quality and value. Super quiet" Read more

"Is very quiet so worth buying have not regret our decision." Read more

"great price came faster then they said but havent set them up but bought one for the garage works great" Read more

"Great item, installed in addition as sole heat and A/C source...." Read more

5 customers mention "Installation"5 positive0 negative

Customers find the air conditioner easy to install.

"...Nothing terribly complicated about install, just requires one to understand what they are doing, especially on vacuuming lines and pressure testing..." Read more

"...This mini split is rather easy to install as there are many Youtube videos to show you how, and the indoor units is quiet except during startup and..." Read more

"Took a while to get here, but arrived safely. Good instructions for installation...." Read more

3 customers mention "Energy efficiency"3 positive0 negative

Customers are satisfied with the energy efficiency of the air conditioner. They mention it heats and cools the required areas with ease.

"...Really pleased with how quiet system is, and so far, how capable and efficient it is. Was long overdue...." Read more

"...It was quiet and energy efficient...." Read more

"...Started right up and works extremely well. Very energy efficient and heats and cools the required areas with ease...." Read more

Long overdue
5 out of 5 stars
Long overdue
Needed to cool down my 1000sqft abode, and the portable AC unit I had wasn't cutting it. Really pleased with how quiet system is, and so far, how capable and efficient it is. Was long overdue. My Electric bill fell by almost 35% overnight. Just a few things I noted while hooking it up. The control line cables seem a tad short relative to copper line sets. I hooked up copper lines first, and then installed the control lines, only to find I was short. I think they need to add a couple of feet to control lines because control lines have a slightly longer distance to travel. Moot point for me, as I went with Teck cable...cable needs to be mechanically protected outside. Note: I think all fans are DC powered. The drain line on compressor unit - not enough clearance, even with with rubber feet. I had to shim unit so drain elbow could be installed. I'd make feet a little more prouder. Would be nice to state clearly and in manual what unit is precharged with. Noticed on placard on outdoor copper line set cover at compressor unit, it was precharged for 49' of copper line (I have dual head unit). Placard also mentions to vacuum only 'one' line. I have two line sets...both line sets should be vacuumed. Power terminals at compressor unit are undersized, not for control lines, but for power line. Had a bear of a time getting power line securely hooked up to little terminals. Was thinking it would be nice to have the option to have one remote able to control both head units... I purchased a vacuum pump, and vacuumed both line sets. Got the /gp/product/B07MZ5T96H Should note I used plenty of Nylog where copper lines mate. My install wasn't particularly easy. You can see I chose not to mount on wall, and I had to drill through concrete wall to run power, control lines and copper line sets. Also, had to patch lines together because I had one longish run (cutting and flaring ends). Water drain lines are not supplied (cheap to order)...I piped mine to HWT drain. Disappointed I cannot get a warranty for a DIY install. Nothing terribly complicated about install, just requires one to understand what they are doing, especially on vacuuming lines and pressure testing them. Did have a mix-up on order, in that their website had wrong info for accessory (since fixed). Resolved quickly! Have to say, I wonder why I didn't get this unit years ago. It isn't like normal AC units. I don't get the noise, AC smell, or bad air smell. I get whisper quiet flow of cool or warm air. In mornings, I am a bit chilly, problem solved (heats well). At bed time, I set unit to 62F, and within minutes, I am in la la land. Split air heat pump doesn't suck in outside air, so it isn't bringing in outside pollutants, nor defeating itself trying to cool the warm air it sucks in from outside like a portable AC or window AC unit. And yes, you can turn off LEDs on head units, so you have no annoying lights at night. The only sort of annoying thing, is the head units are a tad bulky, but there isn't much one can do, as the head units need a sizable coil and fan. Again, so far, very pleased with unit. Thank you!
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Top reviews from Canada

  • Reviewed in Canada on June 11, 2019
    Verified Purchase
    Needed to cool down my 1000sqft abode, and the portable AC unit I had wasn't cutting it.

    Really pleased with how quiet system is, and so far, how capable and efficient it is. Was long overdue. My Electric bill fell by almost 35% overnight.

    Just a few things I noted while hooking it up.

    The control line cables seem a tad short relative to copper line sets. I hooked up copper lines first, and then installed the control lines, only to find I was short. I think they need to add a couple of feet to control lines because control lines have a slightly longer distance to travel. Moot point for me, as I went with Teck cable...cable needs to be mechanically protected outside. Note: I think all fans are DC powered.

    The drain line on compressor unit - not enough clearance, even with with rubber feet. I had to shim unit so drain elbow could be installed. I'd make feet a little more prouder.

    Would be nice to state clearly and in manual what unit is precharged with. Noticed on placard on outdoor copper line set cover at compressor unit, it was precharged for 49' of copper line (I have dual head unit). Placard also mentions to vacuum only 'one' line. I have two line sets...both line sets should be vacuumed.

    Power terminals at compressor unit are undersized, not for control lines, but for power line. Had a bear of a time getting power line securely hooked up to little terminals.

    Was thinking it would be nice to have the option to have one remote able to control both head units...
    I purchased a vacuum pump, and vacuumed both line sets. Got the /gp/product/B07MZ5T96H
    Should note I used plenty of Nylog where copper lines mate.

    My install wasn't particularly easy. You can see I chose not to mount on wall, and I had to drill through concrete wall to run power, control lines and copper line sets. Also, had to patch lines together because I had one longish run (cutting and flaring ends). Water drain lines are not supplied (cheap to order)...I piped mine to HWT drain. Disappointed I cannot get a warranty for a DIY install. Nothing terribly complicated about install, just requires one to understand what they are doing, especially on vacuuming lines and pressure testing them.

    Did have a mix-up on order, in that their website had wrong info for accessory (since fixed). Resolved quickly!

    Have to say, I wonder why I didn't get this unit years ago. It isn't like normal AC units. I don't get the noise, AC smell, or bad air smell. I get whisper quiet flow of cool or warm air. In mornings, I am a bit chilly, problem solved (heats well). At bed time, I set unit to 62F, and within minutes, I am in la la land. Split air heat pump doesn't suck in outside air, so it isn't bringing in outside pollutants, nor defeating itself trying to cool the warm air it sucks in from outside like a portable AC or window AC unit.

    And yes, you can turn off LEDs on head units, so you have no annoying lights at night.
    The only sort of annoying thing, is the head units are a tad bulky, but there isn't much one can do, as the head units need a sizable coil and fan.
    Again, so far, very pleased with unit. Thank you!
    Customer image
    5.0 out of 5 stars
    Long overdue

    Reviewed in Canada on June 11, 2019
    Needed to cool down my 1000sqft abode, and the portable AC unit I had wasn't cutting it.

    Really pleased with how quiet system is, and so far, how capable and efficient it is. Was long overdue. My Electric bill fell by almost 35% overnight.

    Just a few things I noted while hooking it up.

    The control line cables seem a tad short relative to copper line sets. I hooked up copper lines first, and then installed the control lines, only to find I was short. I think they need to add a couple of feet to control lines because control lines have a slightly longer distance to travel. Moot point for me, as I went with Teck cable...cable needs to be mechanically protected outside. Note: I think all fans are DC powered.

    The drain line on compressor unit - not enough clearance, even with with rubber feet. I had to shim unit so drain elbow could be installed. I'd make feet a little more prouder.

    Would be nice to state clearly and in manual what unit is precharged with. Noticed on placard on outdoor copper line set cover at compressor unit, it was precharged for 49' of copper line (I have dual head unit). Placard also mentions to vacuum only 'one' line. I have two line sets...both line sets should be vacuumed.

    Power terminals at compressor unit are undersized, not for control lines, but for power line. Had a bear of a time getting power line securely hooked up to little terminals.

    Was thinking it would be nice to have the option to have one remote able to control both head units...
    I purchased a vacuum pump, and vacuumed both line sets. Got the /gp/product/B07MZ5T96H
    Should note I used plenty of Nylog where copper lines mate.

    My install wasn't particularly easy. You can see I chose not to mount on wall, and I had to drill through concrete wall to run power, control lines and copper line sets. Also, had to patch lines together because I had one longish run (cutting and flaring ends). Water drain lines are not supplied (cheap to order)...I piped mine to HWT drain. Disappointed I cannot get a warranty for a DIY install. Nothing terribly complicated about install, just requires one to understand what they are doing, especially on vacuuming lines and pressure testing them.

    Did have a mix-up on order, in that their website had wrong info for accessory (since fixed). Resolved quickly!

    Have to say, I wonder why I didn't get this unit years ago. It isn't like normal AC units. I don't get the noise, AC smell, or bad air smell. I get whisper quiet flow of cool or warm air. In mornings, I am a bit chilly, problem solved (heats well). At bed time, I set unit to 62F, and within minutes, I am in la la land. Split air heat pump doesn't suck in outside air, so it isn't bringing in outside pollutants, nor defeating itself trying to cool the warm air it sucks in from outside like a portable AC or window AC unit.

    And yes, you can turn off LEDs on head units, so you have no annoying lights at night.
    The only sort of annoying thing, is the head units are a tad bulky, but there isn't much one can do, as the head units need a sizable coil and fan.
    Again, so far, very pleased with unit. Thank you!
    Images in this review
    Customer imageCustomer imageCustomer image
    47 people found this helpful
    Report
  • Reviewed in Canada on June 9, 2025
    Verified Purchase
    Très satisfait, silencieux et efficace
    Report
  • Reviewed in Canada on December 26, 2021
    Verified Purchase
    I've purchased and installed 2 of these units, [ 9000 btu units with 2 indoor heads each ] one for my Living area [ 425 sq. ft. ] and Master bedroom [160 sq. ft.] and another one for my garage being converted to 2 offices [ 110 sq ft. each ] I did most of the work myself and paid a HVAC tech to hook things up and it was fairly easy process.
    This year [2021] in our area we have seen some wild temperature extremes. In the summer we hit record temperatures of days in the upper 40s [ celcius ]. The units effortlessly kept our place at a very comfortable mid 20s.
    Today [ Dec 26th 2021 ] the temperature is -20 [ Celcius ] outside and while our living area is needing our backup baseboard heaters to keep things cozy the the heat pump is still providing some heat!
    Extracting heat out of air that is MINUS 20 and pumping it into the house [ Units have no resistive heating elements in them ! ] blows me away. I thought they would stop working at around - 5 to -10 but nope they are still working!
    My smaller office area [ still under construction with one wall needing to be insulated ] was -2 when I went into it this morning just to test the heat pump in this frigid cold weather. It struggled but it did manage to get the rooms to and maintain +11... Awesome units.
    13 people found this helpful
    Report
  • Reviewed in Canada on May 23, 2025
    Verified Purchase
    I have had great success with this unit.
    One person found this helpful
    Report
  • Reviewed in Canada on September 12, 2019
    Verified Purchase
    Impressed with the quality and value. Super quiet
    4 people found this helpful
    Report
  • Reviewed in Canada on August 8, 2023
    Verified Purchase
    This is the second Aura I have installed, the first in 2020, still going strong. I reviewed that one and I was very happy with it,the remote being an item that needed improvement. The new remote is much better and now used radio instead of optical so no need to point at the unit. I installed the holder on the wall. Also the air handlers are even quieter and the filters are top mounted and easily removed for cleaning. I am not currently using wifi so can't rate that.
    6 people found this helpful
    Report

Top reviews from other countries

  • Steven parker
    5.0 out of 5 stars Value performance packaging and easy installation
    Reviewed in the United States on May 23, 2025
    Verified Purchase
    Absolutely love this unit it’s so quiet you can’t even tell it’s running and it works amazing and lowered my electric bill by more than $73.00 minimum , HOGHLY RECOMMEND
  • Joyce M Lanthier
    5.0 out of 5 stars Extremely satisfied!!!!!
    Reviewed in the United States on September 20, 2024
    Verified Purchase
    I've had these now 1.5 years and I've had absolutely no issues. I have a 650 sq ft house and these are actually almost too much for the space (not complaining). I live in upstate NY and the humidity has been brutal the past year and these REALLY cooled down the house to west I had to put on a sweater. The heat is amazing. Again, we get VERY cold winters here and the heat works like a charm. Get a humidifier tho during the winters because it does make the air very dry. Or boil water, whatever your fancy. But beware, then it heats up the house very quickly. Customer service was amazing. I had called regarding my warranty as I forgot to get the license number of the installer and they and I had a fall out (contractor) but they were very very helpful and addressed the issue quickly and even called back to make sure all was ok. I super duper highly recommend. Also, my bills have been much cheaper. My electric company was going off estimations and I'm so busy with life I didn't even realize my bills were still so high, they came out, did an actually reading and realized they over charged by an enormous amount. 300 credit. Heating bills run about 90 per month, cooling about 50. (Everyone is different and every place is different though) Bills went down significantly.
  • Onefast1
    1.0 out of 5 stars Nice unit, works very well and very quiet operation
    Reviewed in the United States on November 28, 2020
    Verified Purchase
    Recently installed the dual zone mini split unit. Installation was straight forward and followed several youtube videos and information from the Senville website. I'm not an AC guy but was able to do the install, follow the guidelines and unit worked right on startup. Pretty impressed by how quiet the outdoor and indoor units operate. So the initial battle is won, unit up and running and happy with the quality for the price. now to see how it lasts over time. I will update the review after a few months but overall you can't go wrong with this brand. Remotes are nice and wifi control is a plus.

    UPDATE 11/30/20 After using the system for a few days we decided to setup the wifi access... what a joke. They advertise if being app controlled but after countless hours of trying, searching and just plain giving up the wifi does not work and its clear from others experience we are not alone in this. 5 stars went to 1 star. We wanted this feature.
  • The Medlins
    5.0 out of 5 stars DIY Friendly with a little research
    Reviewed in the United States on August 28, 2022
    Verified Purchase
    I did this as a DIY. I am not a HVAC tech nor have I done any mini splits like this before. I did some research and got it done myself. It's not like a MR. COOL so don't expect it to be as easy DIY install. You'll need to buy a vacuum pump and know a little bit of electric wiring. When you release the refrigerant through the valves, don't do what I did and fail to open both the big port AND small port. I figured it out and now it's running like a champ. Nice and cool and has decent heat. I am able to run it off a 30amp generator along with my entire bunkhouse. It uses little electricity. I find it a good buy.
  • Nicole house
    4.0 out of 5 stars Great product, Great product support from Senville
    Reviewed in the United States on February 4, 2020
    Verified Purchase
    Our first time installing a mini split. This package included two units, two 15 foot line sets and two 15 ft communication cables which were easy to install, however too short for the 2nd floor unit. A quick call to Senville and they happily exchanged a line set and a communication cable for 25' ones. In addition, the package didn't include the condensation lines (we needed 2, one for each unit) , got them for $10 each on 鶹.
    The only problem we had was putting the bracket securely in the drywall. The location of the center bracket fell smack in the center of the wall stud and I needed better wall anchors for the ends of the bracket then the ones provided.
    After the replacement (longer) lines arrived it took about 2 hours to connect wires, line sets, mount indoor units and run outdoor lines. The next day my AC guy arrived, and after checking for leaks, and connecting the line sets and communication cable, boom we had heat. The unit is so quiet we didn't even know it was on!
    Remember to have your AC company fill out your warranty cards after they complete the final hook up and email them to the email address located on the warranty card. A 7 year warranty...not bad!
    All in all great product, easy to install. I would have spent minimum of $4500 to have an HVAC company do what we did in two hours. I saved over $2200 going this route.
    A big shout out to Sam at Senville for all his help, Thank you! .....
    Customer image
    Nicole house
    4.0 out of 5 stars
    Great product, Great product support from Senville

    Reviewed in the United States on February 4, 2020
    Our first time installing a mini split. This package included two units, two 15 foot line sets and two 15 ft communication cables which were easy to install, however too short for the 2nd floor unit. A quick call to Senville and they happily exchanged a line set and a communication cable for 25' ones. In addition, the package didn't include the condensation lines (we needed 2, one for each unit) , got them for $10 each on 鶹.
    The only problem we had was putting the bracket securely in the drywall. The location of the center bracket fell smack in the center of the wall stud and I needed better wall anchors for the ends of the bracket then the ones provided.
    After the replacement (longer) lines arrived it took about 2 hours to connect wires, line sets, mount indoor units and run outdoor lines. The next day my AC guy arrived, and after checking for leaks, and connecting the line sets and communication cable, boom we had heat. The unit is so quiet we didn't even know it was on!
    Remember to have your AC company fill out your warranty cards after they complete the final hook up and email them to the email address located on the warranty card. A 7 year warranty...not bad!
    All in all great product, easy to install. I would have spent minimum of $4500 to have an HVAC company do what we did in two hours. I saved over $2200 going this route.
    A big shout out to Sam at Senville for all his help, Thank you! .....
    Images in this review
    Customer imageCustomer image