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  • Senville SENA-18HF/ID Concealed Duct Mini Split Air Conditioner Heat Pump 18000 BTU Off-White
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Senville SENA-18HF/ID Concealed Duct Mini Split Air Conditioner Heat Pump 18000 BTU Off-White

3.9 out of 5 stars 33 ratings
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Purchase options and add-ons

Brand Senville
Capacity 1.5 Tons
Cooling power 18000 British Thermal Units
Special feature Heating And Cooling Function
Product Dimensions 121.9D x 101.6W x 152.4H Centimetres
BEE Star Rating 4 Star
Start year 2023
Seasonal energy efficiency ratio (SEER) 18
Colour White
Voltage 220.00

About this item

  • Ultra High Efficiency Ceiling Concealed Duct
  • Built-in Water Pump. Digital Wired Remote Thermostat Included.
  • Cold Climate Heat Pump Works for Heating Up to -22F°
  • Quiet Operation, Great for Bedrooms, Additions, Living Rooms and Commercial Applications.
› See more product details

Frequently bought together

Senville SENA-18HF/ID Concealed Duct Mini Split Air Conditioner Heat Pump 18000 BTU Off-White
This item: Senville SENA-18HF/ID Concealed Duct Mini Split Air Conditioner Heat Pump 18000 BTU Off-White
$1,996.90
Get it Aug 12 - 15
In Stock
Ships from and sold by Senville Canada.
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Senville Rubber Pads for Mounting Mini Split AC Condenser Anti-Vibration Shock Absorbing
$19.90
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From the brand

Product Description

Ducted Mini Split AC
Mini Split for Garages, Bedrooms, Living Room
Senville Mini Split

Product information

Technical Details

Item Weight ‎130 Pounds
Form Factor ‎Mini-Split
Type of Guarantee ‎Limited.
Batteries Required ‎No
Included components ‎16 Ft. Copper Line, Communication Cable, Indoor Air Handler, Outdoor Condenser, Remote Control
Import ‎Imported

Additional Information

ASIN B07N1SDTWJ
Customer Reviews
3.9 out of 5 stars 33 ratings

3.9 out of 5 stars
鶹 Rank
Date First Available Jan. 25 2019
Manufacturer Senville
Place of Business SAINT-LEONARD, QUEBEC H1P1A5, CA

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Senville SENA-18HF/ID Concealed Duct Mini Split Air Conditioner Heat Pump 18000 BTU Off-White
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Price$1,996.90$2,799.99$829.99$2,299.99$1,899.99$4,399.99
Delivery
Get it Aug 12 - 15
Get it Aug 12 - 15
Get it Aug 14 - 20
Get it Aug 12 - 15
Get it Aug 13 - 18
Get it Aug 12 - 15
Customer ratings
3.93.9 out of 5 stars33
4.74.7 out of 5 stars133
3.63.6 out of 5 stars11
4.54.5 out of 5 stars95
4.04.0 out of 5 stars33
4.34.3 out of 5 stars14
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Customer reviews

3.9 out of 5 stars
33 global ratings

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Works great
5 out of 5 stars
Works great
Very efficient way to heat the house. Consumes about 1200 watts to heat 1000 square feet x2 levels, at average of 5C outside. If you know what that means then you know this is great. Only complaints are poor instructions, and the inability to control it remotely over the internet and I don't think it's possible to retrofit either. Also the fancy looking thermostat and display give basically no information. Id like to know performance information like output% or something.. but there's nothing not even room temp. Kinda frustrating actually. BUY A PROPER STAND this unit will produce a lot of ice build up under it. Need to have room for that to accumulate. Don't mount directly on concrete as tempting as that seems.
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Top reviews from Canada

  • Richard Baril
    5.0 out of 5 stars Works great
    Reviewed in Canada on October 23, 2024
    Verified Purchase
    Very efficient way to heat the house. Consumes about 1200 watts to heat 1000 square feet x2 levels, at average of 5C outside. If you know what that means then you know this is great.
    Only complaints are poor instructions, and the inability to control it remotely over the internet and I don't think it's possible to retrofit either. Also the fancy looking thermostat and display give basically no information. Id like to know performance information like output% or something.. but there's nothing not even room temp. Kinda frustrating actually.
    BUY A PROPER STAND
    this unit will produce a lot of ice build up under it. Need to have room for that to accumulate. Don't mount directly on concrete as tempting as that seems.
    Customer image
    Richard Baril
    5.0 out of 5 stars
    Works great

    Reviewed in Canada on October 23, 2024
    Very efficient way to heat the house. Consumes about 1200 watts to heat 1000 square feet x2 levels, at average of 5C outside. If you know what that means then you know this is great.
    Only complaints are poor instructions, and the inability to control it remotely over the internet and I don't think it's possible to retrofit either. Also the fancy looking thermostat and display give basically no information. Id like to know performance information like output% or something.. but there's nothing not even room temp. Kinda frustrating actually.
    BUY A PROPER STAND
    this unit will produce a lot of ice build up under it. Need to have room for that to accumulate. Don't mount directly on concrete as tempting as that seems.
    Images in this review
    Customer image
    2 people found this helpful
    Helpful
     Report
  • David Smith
    5.0 out of 5 stars Impressed
    Reviewed in Canada on December 30, 2023
    Verified Purchase
    I wanted a mini split heat pump that didn't require having a large air handling unit mounted to wall. We have a lot of windows in our great room and mounting a air handler would have been cumbersome and unsightly. This concealed duct unit was just the ticket to my situation. We have a large crawl space under the house so I mounted the air handler to the floor joists and then built a supply air plenum that attached to the supply air side of the air handler. From the plenum I ran four round ducts to individual infloor registers that I had cut into the laminate floor in the great room. So no unsightly wall mounted air handler, just inconspicuous floor registers to supply heat in the winter and cool air in the summer.
    I got my first electrical bill since install of the heat pump and it was considerably less than normal. I hope the heat pump lasts a long time but it does look well constructed. Time will tell.
    2 people found this helpful
    Helpful
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  • C. S. Thomas
    1.0 out of 5 stars Avoid if possible.
    Reviewed in Canada on December 1, 2024
    Verified Purchase
    Worked great for the first few months of installation, and has been trouble every since. It struggles to heat a 350 sqft space, even though it has plenty of refrigerant. It seems nobody can tell me what's wrong with it. Their technical support is lackluster at best, essentially just telling me to call an HVAC technician. Do yourself a favor and avoid at all cost.
    One person found this helpful
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  • JB
    4.0 out of 5 stars Senville SENA-18HF/ID Concealed Duct Mini Split Air Conditioner Heat Pump 18000 BTU Off-White
    Reviewed in Canada on August 1, 2024
    Verified Purchase
    These are rebranded Midea units from China. Senville is basically reseller and you will find other very similar units under other brand names. They perform well for the price, but have their quarks. Their tech support knows less than what you can find out from google.
    If you DIY, make sure you know what you are getting yourself into. Installation is pretty straightforward if you are competent and have the required tools. The instructions/manuals have errors, omits key information and have clearly been translated. Budget at least $500 more for parts required to complete installation.
    Overall, I am happy. Efficiency/power consumption is better than expected. Has some operational characteristics that I wish could be adjusted/changed, but are pretty minor. Personally, I would buy again.

    1 year update: Still working well without any issues. Unit was installed primarily for cooling purposes with any heating benefit a welcome bonus. It has unexpectedly become my primary heat source now and have cut my heating costs in half. I supplement the heat at -10º with a pellet stove for a couple hours per day. While the variables are huge, I heat and cool my entire 800 sq.ft. old house plus full basement for roughly $350 for the entire year ($0.10 per kw/h). This is in the interior of BC, so mild winters.
    4 people found this helpful
    Helpful
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  • Joseph Joudrey
    5.0 out of 5 stars Excellent Heat Pump
    Reviewed in Canada on August 20, 2021
    Verified Purchase
    I've had mine for almost a year now (installed November 2020), and I have no complaints. Was honestly one of the best purchases I made for my home in recent years. I have a 1,100sq ft house and this heat pump had no problems heating or cooling my whole house. It can get as low as -20C or high as +35C here where I live, and this Senville unit had no problems heating or cooling in those conditions.
    8 people found this helpful
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  • dany
    5.0 out of 5 stars Efficace et silencieux
    Reviewed in Canada on August 2, 2020
    Verified Purchase
    Cette thermopompe avec conduits dissimulés est fantastique. Super efficace, et silencieuse. Avons fait un plenum pour y raccorder 3 conduits qui climatise le rez de chaussée complet. Rien d'apparent et surtout sans bruit. Malgré les températures exterieures supérieures a 30C consécutive de plusieurs jours. la temperature intérieure demeure stable a 22c. Pas de commentaire pour le chauffage, pas encore utilisé. Je m'attend a un aussi bon rendement.
    Helpful
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  • tammy
    5.0 out of 5 stars Very good company. Had an errer but it is solved, very satisfied
    Reviewed in Canada on October 31, 2022
    Verified Purchase
    Waiting to recieve the inside unit l
    One person found this helpful
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  • Robert S.
    4.0 out of 5 stars Efficiency
    Reviewed in Canada on October 12, 2022
    Verified Purchase
    Only operating system for 4 days yet, in approximately 10 degrees Celsius temperature. Waiting for colder temperatures to evaluate system.
    Helpful
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Top reviews from other countries

  • Terance Painter
    5.0 out of 5 stars Great split unit that anyone with mechanical aptitude can install.
    Reviewed in the United States on June 19, 2022
    Verified Purchase
    We installed a SENA 18HF concealed duct unit in our art studio. We are heating and cooling about 750 square feet of space. It performs beautifully, keeping us effortlessly comfortable. We had one question of customer support and Sam was very courteous and solved our dilemma immediately. Good price, good product, good service. What more can you ask for?
    Report
  • Jens Verhaegh
    5.0 out of 5 stars great product great customer service
    Reviewed in the United States on September 26, 2024
    Verified Purchase
    Great Tech support, great product, 3 thumbs up
    Report
  • M. Hunter
    1.0 out of 5 stars Questionable
    Reviewed in the United States on June 30, 2024
    Verified Purchase
    I'd like to say that this is an impressive unit, but I can't. No matter what I set the temp at, the unit will not cooperate. I set it for 75 and it cools the house to 70. It would keep cooling lower than 70 if I don't manually turn it off. Same applies to it's heating capabilities. It will not stop at any temperature I set it at. After further research, I come to realize you cannot put any other thermostat on this unit, but the one that came with it (which is garbage). It will not work.
    Update: After about a years worth of use, the unit stopped producing heat altogether. Just blows cold air. I certainly would not recommend this product to anyone. Go with something that's made in America.
    Report
  • TheKonechewa
    4.0 out of 5 stars Works great, but verify correct size
    Reviewed in the United States on September 14, 2023
    Verified Purchase
    I love the product and it is much more versatile than just a ductless mini split. Customer support is Texas based and is phenomenal to work with.

    I installed myself and was very easy, but I am a home builder and mechanically inclined.

    On to the cons. My home is 1400sqft and super insulated. My Jcalc calculates to 27000 BTUs of cooling needed. I have a ductless 1 ton on one side of the house, and this 1 1/2 ton attached to ductwork driving the rest of the house. Performance is great, but I didn’t realize until later that the blower fan used in this setup is really only designed for one room. I needed to add a much larger blower fan off of 鶹 to get the CFMs higher, and therefore cool the house better. Support told me the 2 ton unit and larger are designed for whole house, but the 1 1/2 ton is designed for a single room.
    Also, their filter is very rudimentary. I recommend buying a filter grill for the return side, or buy a filter box like one from AC Infinity.

    This unit came with their new thermostat, which is a huge upgrade over the old one. No Wi-Fi, but that’s ok with me.

    I recommend this unit, but you’ll want to verify with a pro that you’re sized correctly and have enough CFM. Additionally, you’ll need to build duct boxes on either end of this unit in order to attach to standard duct work.
    Report
  • R A D
    5.0 out of 5 stars Successful DIY install of concealed ducted mini split for 580 sqft cottage (with WiFi connectivity!)
    Reviewed in the United States on October 10, 2024
    Verified Purchase
    This unit was installed in a tiny 580sf cottage (4 rooms: bdrm, living rm, kitchen & bathroom) - using 6" & 8" round rigid ducts and our own return/supply plenums fabricated using materials from Lowe's and Home Depot (8-in x 16-in x 48-in rectangle rigid duct & end caps). This was not an easy DIY install due to the complexity of ducting, vent size, etc., so we consulting with an HVAC expert and got approval on a simple trunk/branch duct design. Basically, we created 3 return vents (including one for outside air) and 4 supply vents for each room. We also hooked this system up to WiFi after consulting with Senville by purchasing the SENV-SP23 adapter and USB WiFi dongle (OSK102, OSK103 or OSK105 will work -these are generic Midea modules that are also compatible on other mini splits, such as Pioneer). If anybody wants to try doing a ducted install like this themselves, I would definitely recommend consulting with a local or online HVAC consultant that works independently so they could help you choose the right size mini split, duct/vent size & design, etc. that's appropriate for the square footage and climate zone of your living space. You would have an easier time working with insulated flexible duct, however, we chose rigid ducts for efficiency of air flow, longevity and hoping it's more "critter-proof" since we're located in a rural area.

    As far as customer service goes, Senville has been very quick to respond to my support e-mails and I am generally really happy and impressed with this company so far. This is basically like a re-branded Midea unit (like a lot of these DIY mini splits available online), and I had a smaller wall unit installed 3 years ago that's still running great, so I am very comfortable choosing this similar unit for my vacation cottage. This type of install was not an easy task, but it looks way better than a window or "wall wart" unit and probably saved me more than $10k!
    Report

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